Plus Technologies-Technical Support Engineer

Description: This position is an entry-level position in the Plus Technologies technical support group. Basic job functions will include, but not limited to:


* Taking support calls from Plus Technologies customers conducting entitlement, providing level I and II problem resolution.
* Interfacing with PT developers for level III support
* Providing end to end call resolution and closure with customers
* Check contract status and customer license status of existing company databases
* Develop technical training material for channel partners and training of channel partners
* Assisting developers with product development activities as time allows
* Pre-sales technical support for Sales including follow up on all free trials.


Qualifications:

* College degree, or equivalent education
* Proficient in Windows and Java
* Ability to travel at least 15%
* Possess sound problem solving skills
* Initiative to carry out multiple tasks and assignments while keeping management appraised of progress and concerns.
How to Apply:

If you are interested in applying, please respond by sending your resume, including salary history and requirements to one of the options listed below:

Mail Your Resume:
Digital Controls Corporation
Attn: Associate Relations Manager
444 Alexandersville Road.
Miamisburg, Ohio 45342

Fax Your Resume: (937) 384-0842

E-Mail: careers@digitalcontrols.com