Why Network Operations People Need an Output Management Solution 

In this Case Study, we explain why the network operations team at a company needs an Output Management solution like OM Plus from Plus Technologies.

All business processes create output of some kind. This output can be in the form of hard copy printed pages or electronic output such as e-mail, web pages, electronic data transfers, or computer files. The output created by business applications (ERP’s, Financial Applications, HR Applications, Payroll Applications, etc.), which include invoices, checks, financial reports, etc. is usually “delivered” to its end destination (most commonly a printer) over the company network. This output is what we are focused on in this case study/white paper because it has a tremendous impact on the performance of the network, the security of the network, the usage of network resources (including network printers) and the support of the network (work group printers are typically supported by the Network Operations Team in most organizations).

Business Problem – Managing and supporting a large enterprise’s print infrastructure is a complex task. As the person often in charge of this critical business function, you know that it is a huge challenge to manage printers in different buildings, different plants, and even different countries. You don’t know immediately when a printer is offline, jammed, out of toner or just swamped with too many print jobs. This lack of a single view of your enterprise print infrastructure leads to lost productivity at your company.

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