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May 23, 2016

Citrix Synergy Conference

Citrix Synergy Conference, Plus Technologies, OM PlusCitrix Synergy Conference

Citrix opens its user conference called Citrix Synergy this week in Las Vegas, Nevada. Citrix Synergy will highlight new innovations from Citrix in the areas of workforce mobility, security and compliance, BYO, workplace redesign, and hybrid cloud infrastructure.

Plus Technologies will not be at the conference but we feel it is important for our customers to know that OM Plus print software is compatible with the Citrix environments and Plus Technologies works hard to provide Citrix compatible solutions. In addition, many of our OM Plus print spooling customers across multiple industries including large healthcare accounts use our Citrix solutions. Plus Technologies has multiple with Citrix expertise including Tricerat, PrinterLogic, Coretek, Imprivata, and others. So while we will not be there in person our technology and solutions will be there indirectly through our partners and our commitment to the Citrix print environment continues.

May 18, 2016

State of Illinois Using OM Plus

OM Plus, Output Management, OM Plus Output Management, Plus TechnologiesState of Illinois Using OM Plus

The State of Illinois is using OM Plus Delivery Manager (DM) print spooling software to enhance their statement printing operations. OM Plus provides a comprehensive tool set that IT staff uses to troubleshoot and recover from print related issues. This enhances worker productivity and reduces down time.

In addition, OM Plus is used to increase print capacity by load balancing documents across multiple devices. OM Plus reduces down time by providing automated fail-over to an alternate device when an error is detected.

The State of Illinois utilizes Plus Technologies ‘subscription licensing’ which reduces the initial cost of the license and support. The State of Illinois is one of many federal, state, and local government agencies that uses OM Plus to enhance operations.

Print Software – OM Plus

The Plus Technologies output management and print management software product portfolio is called the OM Plus Suite. It consists of multiple software products each designed to solve a specific kind of output management problems.

Each product in the OM Plus Suite can stand on its own or can be integrated with the other OM Plus software products, as needed, to solve unique document related business problems.

Plus Technologies is very experienced in solving document process related business problems with our print management software. Our Services team will listen carefully to our customers to fully understand the requirements. We work collaboratively with the customer to design the right solution and assist in customer testing to prove the solution works as it should. Plus Technologies will customize solutions for individual needs and will be involved in implementations and train users on how to get the most of the solution.

Automating Document Related Business Processes
Plus Technologies Enterprise Software, Plus Technologies, Enterprise Software, about us, about, about Plus Technologies

Plus Technologies located in Ohio, has been developing enterprise level document and output management software since 1994. Plus Technologies’ focus is on improving business processes affected by documents. We have thousands of customers, tens of thousands of server software installations, and millions of printers under management in 30 countries.

We serve customers of all sizes as our products, licensing, and pricing is scalable upwards and downwards. We have departmental as well as enterprise wide output management software implementations. In addition, we have successfully sold into many Fortune 500 organizations.

One reason for our success is our willingness to respond quickly to our customer’s unique requirements. First, we listen to the customer to understand their environment and their needs. In addition, we work the customer to determine the optimal solution. Moreover, we are able to quickly make enhancements to our products to meet specific needs. Furthermore, we offer pricing and licensing flexibility to suit our customer’s budget. Also, we are experienced and experts at implementation services. Lastly, we provide world class support. This recipe has served us well over the years and as a result we have an extremely loyal customer base.

Please contact us to learn more about our company and products. You can count on us to do our best to help you solve your document and output management issues.

May 9, 2016

OM Plus User Expands

OM Plus, Output Management, OM Plus Output Management, Plus TechnologiesOM Plus User Expands

Whirlpool Corp is expanding production facilities in the state of Ohio, by doubling the capacity of their key facilities. Whirlpool is a long time user of OM Plus Delivery Manager (DM) print spooling software. DM is used in their production and warehousing facilities to ensure mission documents keep up with production line velocity. OM Plus print software is used to increase system up-time and increase print capacity by leveraging auto-fail-over and load balancing features in the product.

Whirlpool

Print Software – OM Plus

The Plus Technologies output management and print management software product portfolio is called the OM Plus Suite. It consists of multiple software products each designed to solve a specific kind of output management problems.

Each product in the OM Plus Suite can stand on its own or can be integrated with the other OM Plus software products, as needed, to solve unique document related business problems.

Plus Technologies is very experienced in solving document process related business problems with our print management software. Our Services team will listen carefully to our customers to fully understand the requirements. In addition, we work collaboratively with the customer to design the right solution and assist in customer testing to prove the solution works as it should. Plus Technologies will customize solutions for individual needs and will be involved in implementations and train users on how to get the most of the solution.

Automating Document Related Business Processes
Plus Technologies Enterprise Software, Plus Technologies, Enterprise Software, about us, about, about Plus Technologies

Plus Technologies located in Ohio, has been developing enterprise level document and output management software since 1994. Plus Technologies’ focus is on improving business processes affected by documents. We have thousands of customers, tens of thousands of server software installations, and millions of printers under management in 30 countries.

We serve customers of all sizes as our products, licensing, and pricing is scalable upwards and downwards. We have departmental as well as enterprise wide output management software implementations. In addition, we have successfully sold into many Fortune 500 organizations.

One reason for our success is our willingness to respond quickly to our customer’s unique requirements. First, we listen to the customer to understand their environment and their needs. In addition, we work the customer to determine the optimal solution. Moreover, we are able to quickly make enhancements to our products to meet specific needs. Furthermore, we offer pricing and licensing flexibility to suit our customer’s budget. Also, we are experienced and experts at implementation services. Lastly, we provide world class support. This recipe has served us well over the years and as a result we have an extremely loyal customer base.

Please contact us to learn more about our company and products. You can count on us to do our best to help you solve your document and output management issues.

May 6, 2016

My-Print-Delivery (MPD) Supports HP OXP 1.6 and 1.7 Based Devices

OM Plus My-Print-Delivery, OM Plus, My-Print-Delivery, MPD, Plus Technologies

My-Print-Delivery (MPD) Supports HP OXP 1.6 and 1.7 Based Devices

Plus Technologies‘ My-Print-Delivery (MPD) pull-print software based on HP’s OXP version 1.7 API will support both 1.6 and 1.7 based HP devices. This is significant because the 1.7 API (as designed) is intended to only support 1.7 devices. By developing MPD print release software App to run on 1.6 devices it greatly expands the market for OM Plus print software. HP 1.6 devices pre- date 1.7 devices and goes back to manufacture dates in 2010. Many 1.6 devices are still in use today.

In addition, Plus Technologies has improved the card reader interface on HP Devices by eliminating the HP embedded ‘Send’ button. This reduces user errors and greatly enhances the end user experience. In the base design the HP system, the end user swipes their card, the card data is read, and the user is presented a screen asking the user to push the ‘Send’ button. The Send button sends the card data to the server side of the print release App.

However, if the card data is not available to the App when the user presses the ‘Send’ button the function fails, the user is kicked-out of the App, and has to start the process over again by swiping their card. The problem is that there can be a significant delay between the card data being available to the App. Users tend to hit the ‘Send’ button before the data is available which will cause the users to be kicked out and start the process all over again from the beginning. This failed process can frustrate users and slow down the print release.
Plus Technologies has resolved this issue by eliminating the ‘Send’ button entirely and eliminating the possibility of this failure.

May 3, 2016

Meet Plus Technologies’ Team

Meet Plus Technologies’ Team

This will be a series of blogs (posted approximately once a month) that will focus on a different employee each time.

Meet Plus Technologies' Team, Plus Technologies, employeeRich Gray: Rich is a senior software engineer who started working with Digital Controls Corporation (DCC), our predecessor company, in 1983 as an embedded software programmer. He worked on products supporting NCR communication protocols in banking and government settings. At the time, he was using FORTH, a small programming environment originally developed for control of telescopes. One of the products, a front end communication processor interface for NCR’s VRX financial systems was driving roughly a quarter of the ATMs and teller terminals in the MIami, FL area through code Rich wrote. When Ivan Software (originators of LP Plus – OM Plus’s predecessor), became part of DCC, Rich began doing development on both ends of the communications interfaces between Ivan’s software and DCC’s hardware. Over time, he became increasingly involved in LP Plus development, eventually becoming a full time member of the team which was to become Plus Technologies. His current responsibilities include work on OM Plus Delivery Manager (DM), particularly its printer communication protocols, as well as key projects including SAP BC-XOM solutions and data collecting for Fleet Manager (FM) and Stats Manager (SM).

Rich is married and has two children. He enjoys science fiction and has a longtime interest in electronics and computers, having built a digital clock in 1973 (well before digital clock chips were available.) His first computer had 1K of RAM, 2K of ROM and used audio cassette for program storage. (He expanded it, of course.)

What he likes about working here at Plus Technologies: “When I hear of people who hate their jobs and have horrible bosses, I feel privileged to have worked for so long with fantastic co-workers and management in a field that I enjoy.”

Automating document management and business processes