Print Software Manages 70,000 Printers in Single Installation
One of the largest healthcare providers in the U.S. and a longtime customer of Plus Technologies has recently exceeded 70,000 print devices. These devices are all under the control of OM Plus Delivery Manager print software. The organization based in California, has over 167,000 employees, 14,600 doctors and 431 locations.
The healthcare provider uses EMR solutions from both Epic and Cerner. Printing from these systems involves multiple data streams/workflows hopping across dozens of servers and multiple operating systems. Additionally with data transformations, and routing print job routing across complex networks to printers across the U.S. Before OM Plus, print spooling software print queues were redundantly defined across multiple servers in the enterprise. Without OM Plus, addressing, identifying and resolving issues could take days. This affected system availability which in turn affected user productivity, satisfaction, and ultimately, patient care.