Blog - Plus Technologies

Plus Technologies Provides Print Solution for Remote Working

With what has been going on in the world recently, an issue has developed. The issue is that people working remotely have no ability to print host based reports, invoices, etc.

Plus Technologies has developed a solution. This solution uses OM Plus Delivery Manager (DM) to seamlessly ingest print jobs from the host system, ERP, EMR, etc. The Context Delivery Plus (CDP) option in OM Plus can scan the print document for keywords or other characteristics. Then based on a matching customer define variables CDP will route jobs that would usually be printed to a print device to an email queue in OM Plus DM instead.

Next, OM Plus will use a data transform process to turn the originating data into a PDF and attach that to an email to send to the user.

This solution allows people that work remotely to receive host generated documents that normally print via email and then print at home or even forward to others also working remotely.

For more information, please contact Plus Technologies.

Plus Technologies Offering Technical Support to Local Hospitals

Plus Technologies is offering technical support help to local hospitals in this time of need. We are making this offer to assist local Dayton area hospitals at no charge.

Plus Technologies has been based in the Dayton Ohio for over 25 years. During the past 25 years Plus Technologies has provided software and services to the healthcare industry. We have dozens of healthcare customers around the U.S. including Dayton Children’s Hospital, based right here in Dayton, Ohio.

Plus Technologies has deep expertise in output management, print management, and print job workflows. We are knowledgeable in most EMR environments such as Epic, Cerner, Allscripts, and others as well as Imprivata single sign on environments.

In this time of heightened need we are offering free technical assistance to local (Dayton area) hospitals should they need it.

We encourage those organizations to contact us if they think we could be of service during this time of need.

1-877-899-7587

[email protected]

OM Plus Stats Manager (SM) – Print Metrics and Statistics

OM Stats Manager (SM) is a printing solutions application that enables organizations to analyze and understand the who, what, when, and where of printing, copying, faxing, and scanning in their enterprise.

By collecting print spooling data Stats Manager is able to provide user based print metrics in addition to device based data. This user based metric allows organizations to understand who is printing, what they are printing, when they are printing, what application the documents are coming from, and even the titles of the documents.

Unlike other printing solutions, Stats Manager provides scheduled reports as well as an ad-hoc query capability to enable users to search for the data as they require it.

Iowa Manufacturing Company Implements OM Plus

HWH, a company that manufactures hydraulic jacks has purchased and implemented OM Plus print and output management software to improve its invoicing process.

The software purchased was OM Plus Delivery Manager (DM) which provides advanced routing capability along with the Context Delivery Plus (CDP) module which is used to read the content of the print jobs and make real time decisions on the delivery rules for the print job. In addition, the customer purchased Plus Technologies professional services to customize the OM Plus system to create forms from plain text.

In this case the customer’s ERP system output was a plain text document. OM Plus can take this plain text document and reformat it into an enhanced pdf document and add a watermark for security purposes.

The willingness and ability to customize OM Plus is a major differentiation for Plus Technologies in the output management market.

For more information, please contact Plus Technologies.

Plus Technologies Working Through the Coronavirus

With the Coronavirus spreading fast and many businesses being shut down we wanted to reach out to our customers and partners to give an update. Plus Technologies will continue to provide OM Plus software technical support during our normal hours of operation.

We will apply the normal resources and escalation procedures for software technical support incidents and customers can expect the usual response and resolution times for existing incidents. We will continue to work with new customers that acquired our services to help with OM Plus installations.

Plus Technologies is fortunate that much of what our staff does can be done either here at the corporate office or at the employee’s home. As a result, depending on the specific employee circumstance we will have a mix of workers in the office and at home and that our usual level of service will not be impacted.

We thank all our customers for their business and wish them all the best of health.

For more information, please contact Plus Technologies.

High Quality Technical Support from Plus Technologies

Plus Technologies has always prided itself on the quality of its technical support program and personnel. Our technical support staff works extra hard to make sure that we satisfy all of our customers.

Plus Technologies customers enjoy a world class level of technical support. Customer calls are answered directly by a Services Technician who immediately gets to work solving the problem. Engineering resources are co-located so if a patch or fix is required they too can get involved very quickly. Our whole team puts the customer first and will do everything we can to be as responsive as possible.

As a result of the exceptional work from our team, Plus Technologies is able to provide the level of care demanded by some of the world’s largest and most prestigious organizations as described below.

OM Plus Implemented at New York City Healthcare Organization

Plus Technologies has just helped a well known cancer treatment healthcare organization based in NYC that implemented an OM Plus Delivery Manager (print management) and My-Print-Delivery (pull print) solution. This new pull print solution provides document security and substantially reduces the number of required print queues for printing in their new building. Additionally, it reduces system administration efforts as well as the number of printers and associated consumables.

The solution presents users with one pull print queue for laser printers and one pull print queue for label printers for the whole building. Now clinicians can roam the hospital with their mobile devices, meet with patients wherever it is convenient, and submit print jobs as necessary to those two queues. When the clinicians are ready, they can go to any convenient printer and retrieve their jobs with a simple badge tap for authentication. My Print Delivery knows who they are and what printer they are at and releases the print jobs at the appropriate printer.
This simple secure pull print solution provides security for the print jobs and removes the need for users to remember the names of the various printers throughout the building. It protects patient information and privacy by only printing the documents when users are physically at the printer. The solution ingests print jobs from multiple applications including Epic, Allscripts, Forms on Demand, and more. It manages both back-end and front-end print workflows, which enables the appropriate print jobs to be printed through the same secure pull print process.
The pull print solution is integrated with Imprivata’s digital identity solution API. It accesses the existing name and badge database information utilized for clinician login at workstations or mobile devices and uses it for pull print authentication. This results in one less place to build and maintain user and badge information.
This solution also provides print management capabilities for immediate printing, centralized administration, a robust helpdesk toolset, and more. Also, via OM Plus Stats Manager, it collects and analyzes the who, what, when and where information about print usage which is used for auditing and fleet optimization.
Plus Technologies partnered with Coretek Services for the implementation of this solution.
For more information please contact by email at [email protected]

For more information please contact by email at [email protected]

HIMSS cancelled due to Coronavirus

This year’s HIMSS event in Orlando, Florida (March 9-13) has been cancelled due to the Coronavirus.

Plus Technologies was scheduled to attend this year’s HIMSS event in Orlando, Florida (March 9-13) as we have in past years. However, the event has been canceled due to the many cases and spread of the Coronavirus.

If you have any questions, please contact Plus Technologies.

OM Plus Delivery Manager (DM) Print Spooler Management Software

OM Plus Delivery Manager (DM) is advanced, intelligent print spooler management software. Delivery Manager seamlessly ingests jobs from multiple systems and delivers them to printers, multi-function devices, fax software, email systems, and more. Rarely, changes are needed to existing ERP/EMR systems. OM Plus print spooler management software features include: print confirmation, re-printing, re-routing, automated failover, load balancing, bundling, re-sequencing, and much more.

Plus Technologies’ print software solutions are based on our core OM Plus Delivery Manager software. Delivery Manager (DM) provides the core infrastructure such as: ERP/WMS/EMR integration, print job routing, confirmation of delivery, and administrative features. Also, based on customer requirements we can add features such as My-Print-Delivery (MPD) for pull-printing, Tamper Resistant Print for Rx printing on plain paper, i-Sat for secure/plug & play internet print delivery for remote locations, Stats Manager for print/copy/fax/scan usage analysis, Fleet Manager for device/consumables management, and more.