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February 10, 2021

Automated Print Failover for Mission Critical Documents

Automated Print Failover for Mission Critical Documents, Failover, Fail-over, Load Balance And High Availability

Automated Print Failover for Mission Critical Documents

Most large organizations still rely heavily on printed documents to complete important business processes. When mission critical print documents do not complete successfully, business is negatively impacted. Any time a print job is unsuccessful; there can be the potential for problems with patient care, missed shipments, missed loan closings, or invoices not going out, which effects costs, and lower levels of customer service.

Some important issues to consider when print failures occur are:

  1. Are your enterprise print servers managing the delivery of business critical documents?
  2. Do you have multiple points of failure in your enterprise print server environment?
  3. Do business processes stop when a printer or an enterprise print server fails?

February 3, 2021

SAP Output Management

SAP Output Management, OMS in the SAP Print Environment, What is SAP Print?, SAP Logo, Plus Technologies, OM Plus, output management

SAP Output Management

The weakest link in a SAP business process chain is where information leaves SAP® applications. For example, at the creation of a hardcopy or electronic document. The infrastructure that supports SAP printing and SAP document management in most enterprises is complex and costly to manage. This increases the risk of business process failure and the cost of delivering SAP documents.

SAP developed its External Output Management (BC-XOM) interface to offer a scalable alternative to problematic native OS-based document facilities.

OMS in the SAP Print Environment

We are frequently contacted by customers facing print/output workflow limitations with their SAP system. So we thought we would write a high level summary of the SAP print situation. While the base SAP spooling process can provide basic delivery to print devices it has severe limitations if the need is for load balancing, automated fail-over, format transformations, label print management, confirmed delivery, error notification, pull print, print statistics and other advanced functions.

Automating document management and business processes

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