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October 28, 2015

Copyright Notice

Copyright © 2003-2017 by Plus Technologies All rights reserved. Any other use is prohibited. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, without the written permission of Plus Technologies This includes photocopying, recording, or an information storage and retrieval method, including posting to the Internet.
OM Plus™ is undergoing continual revision, refinement, and expansion in order to include additional features. This documentation is believed to be accurate and reflects the product at the time of publication.
However, Plus Technologies assumes no responsibility for its use or for any infringements of patents or other rights of third parties that may result from its use. Plus Technologies reserves the right to change this product at any time without notice.
This guide reflects OM Plus™ Delivery Manager version 2.7.0 and Fleet Manager 0.2.4, where applicable

October 28, 2015

Trademarks

OM Plus, Context Delivery, Report Bundler, Report Distributor, CD Plus, Fleet Manager and LP Plus are trademarks of Plus Technologies. All other products and company names are trademarks of their respective companies.
SAP is a registered trademark of SAP AG.
All other company and product names may be trademarks of their respective owners. The information contained herein is subject to change without notice.

October 28, 2015

Published By

Plus Technologies

1860 Lyons Road Dayton, OH 45458 USA

Web: www.plustechnologies.com

Telephone: +1. 877.899.7587

October 28, 2015

Using This Guide

Plus Technologies is always interested in improving the quality of the software documentation. If any errors or omissions are discovered in this guide, or if you have improvement suggestions, e-mail specific comments to Plus Technologies at [email protected] It is possible to send comments anonymously, or to provide complete contact information so we may contact you. Your input is solicited and welcome.

October 28, 2015

Using the PDF Version of This Guide

A portable document format (PDF) version of this guide is located in the Help folder in the OM Plus installation directory. To open the PDF guide, Adobe Acrobat Reader version 4.0 or higher must be installed on the computer. The latest version of Acrobat Reader can be downloaded from www.adobe.com at no charge.

With Adobe Acrobat Reader it is possible to display, search, copy, print pages, and click hyperlinks. It is also possible to click headings or page numbers in the table of contents or references in the text to display those headings or pages.

For help using PDF files, from the Adobe Acrobat Reader Help menu, click Reader Help or Reader Guide, depending on which version of Reader is installed.

October 29, 2015

Contacting Plus Technologies Customer Support

If you have questions about OM Plus and are unable to find the answers in this guide, contact Plus Technologies in one of the following ways:

Web: www.plustechnologies.com

Telephone: +1.937.847.0614

US Toll Free: +1.877.899.7587

Fax: +1.937.384.0842

Plus Technologies Support is available Monday through Friday from 8:00 A.M. to 8:00 P.M., Eastern Time (GMT –5 hours), except on certain U.S. holidays. They are New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve and Day and New Year’s Eve.

Additional support packages are available including an 8:00 A.M. to 11:00 P.M. EST or even 24×7 support.

October 29, 2015

Introducing OM Plus Delivery Manager

OM Plus Delivery Manager, the document output management software solution from Plus Technologies, provides advanced delivery and control of documents across complex network environments to multiple destination types. These destination types include printers, fax systems, email systems, web sites, and intranet sites. Additionally, OM Plus Delivery Manager provides robust, streamlined destination management.

Companies depend on the creation and delivery of documents such as reports, checks, bills of lading, invoices, and pick tickets. Typically, these documents are then handed off by the business application to the operating system for delivery (traditionally, to a printer). Unfortunately, operating systems, such as Windows, UNIX, or Linux have not been designed to handle the production delivery of documents across an enterprise. These operating system limitations may impact company business and add unnecessary support costs.

October 29, 2015

Overcoming Existing System Limitations

Due to the limitations of existing operating systems, problems arise with reliable and confirmed document delivery, centralized management and control, document integration with electronic forms, and the supportability of the entire enterprise’s document-delivery systems. Documents are lost, not delivered correctly or in a timely manner, and customer satisfaction or business processes suffer.

October 29, 2015

Managing the Delivery Of Enterprise Documents

OM Plus receives documents from a variety of systems in a variety of formats. It manages the reliable delivery of the documents to multiple destination types including, printers, fax servers, email servers, Web sites, and Intranet sites without any changes to the enterprise application. The application prints and OM Plus completes the rest.

Companies with large enterprise application implementations will create large volumes of documents. OM Plus is designed to manage all aspects of the document delivery process within the enterprise and solve document delivery problems.

OM Plus runs on all popular server operating systems including, commercial Microsoft, UNIX, and Linux/open-source servers. OM Plus is designed to be robust, efficient, as well as simple to install and run. Installations take less time than similar solutions because many of the functions are automated. This ease of installation and use is a major difference from other enterprise management products. In most cases OM Plus does not require changes to the host applications because it replaces or co-exists with the print subsystem of the operating system. When the application calls the native spooling system it is really calling OM Plus. OM Plus is compliant with most ERP applications, including SAP, PeopleSoft, Oracle, QAD, and more. OM Plus is fully SAPTM R/3 certified.

October 29, 2015

Using Advanced Document Delivery

OM Plus provides advanced document delivery of enterprise documents. The wide-ranging document delivery feature set includes:

  • Integrated delivery to printers, fax servers, email servers, web sites, and intranet sites based on document data or other spool file information.
  • Automatic routing of jobs to the backup server, if primary server becomes unavailable.
  • Confirmation of job delivery.
  • Automatic notification (email or pager notification or job re-routing) if destinations become disabled or if job delivery fails (or other customer identified events).
  • With many devices, OM Plus can provide advanced delivery confirmation, not just printer buffer acceptance of data, but print function completion status.
  • Scalable upward and downward (for example, > 4000 destinations and hundreds of thousands of daily print jobs on a single system).
  • Comprehensive audit logs of every function and process involved in the print process (logs also include information regarding destination use, individual and group accounting, and more).
  • An open, easy-to-use client interface that reflects job and destination status on a single screen and provides control with a rich tool set for administration.
  • SNMP capability to query destination status.
  • Printer web server access from within OM Plus.
  • Security features to control end user access to functions, documents, and devices (security can be set at individual or group levels).
  • Encryption capabilities between OM Plus servers.
  • Job scheduling and load balancing.
  • Delayed print purging to enable re-printing of documents without having to re-create them from within the application.
  • Re-start, re-direct, and re-print capabilities.
  • Support for rich content documents including page range and next page capabilities.
  • Automatic delivery of multiple copies or portions of documents.
Automating document management and business processes