Technical Support
Our commitment to exceptional support ensures your print environment operates smoothly and efficiently.
- Inclusive First-Year Support: Every initial license purchase includes one year of technical support at no additional cost.
- 24/7 Support Availability: Around-the-clock support is available as an optional service for organizations requiring continuous assistance.
- Direct Access to Experts: Connect directly with our experienced technicians—no automated systems or intermediaries.
- Rapid Response Times: Our support team is co-located with our developers, facilitating swift Level 2 issue resolutions.
- Version Upgrades Included: Stay current with the latest features and enhancements; version upgrades are part of your support package.
Customizations
Understanding that each organization has unique requirements, Plus Technologies offers customization services to tailor our solutions to your specific needs.
- Flexible Product Modifications: We are open to making product changes and enhancements to meet your operational preferences.
- Integration Capabilities: Our team can assist in integrating OM Plus with your existing systems, ensuring seamless workflow continuity.
- Scalable Solutions: Whether you’re a small business or a large enterprise, our customizable solutions are designed to scale with your growth.
Professional Services
Leverage our extensive experience to optimize your print and output management strategies.
- Consultation Services: Benefit from over 30 years of industry expertise to enhance your document workflows and printing infrastructure.
- Implementation Support: Our professionals assist with the deployment of OM Plus solutions, ensuring a smooth transition and minimal disruption.
- Training Programs: We offer training sessions to empower your staff with the knowledge to utilize our software effectively.
For more information or to discuss how we can support your organization’s specific needs, please contact us or schedule a consultation.
