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February 13, 2019

Cost of Output Management

ERP, EMR, and Back Office System Facts, Plus Technologies, Factoids, Output Management, OM Plus, Delivery Manager, DMCost of Output Management

Plus Technologies constantly tracks the output management marketplace trends and what the industry experts are reporting. Here are some facts about the OMS market as reported by Industry Analysts related to the ERP, EMR, back office system infrastructure output space.

  • Up to 3% of an organization’s revenue can be spent on managing and supporting document output.
  • 30% of business process failures are related to print issues – like missed shipments, missed invoices, etc.
  • Up to 60% of help desk calls are print related.
  • Based on feedback from our customers, OM Plus Delivery Manager can save up to 50% of System Admin/Help Desk labor/costs.
  • Typical payback period for an OM Plus solution is often 6 months or less.
  • The 3 year ROI of output management solutions like OM Plus frequently exceeds 300%.
  • In addition, OM Plus output management systems can increase functionality and security with features such as pull-print, tamper resistant print, secure internet based delivery for Cloud Apps, user print and copy statistics.

For more information or to see a copy of one of our brochures, please contact Plus Technologies.

February 1, 2019

Plus Technologies’ Mobile Device Print Video

Plus Technologies’ Mobile Device Print Video

Recently, Plus Technologies has posted a video to explain our solution for printing from mobile devices. Specifically, this new video is available on Plus Technologies’ website. . Additionally, this video and others are available on Plus Technologies’ YouTube channel,

For more information, please contact Plus Technologies

January 28, 2019

Plus Technologies BC-XOM Certification Complete

Plus Technologies BC-XOM Certification Complete, Output Management, OM Plus, Enterprise Software

Plus Technologies BC-XOM Certification Complete

Plus Technologies has recently been recertified for its existing SAP BC-XOM interface included in OM Plus Delivery Manager (DM). Recertification is required every 3 years and Plus Technologies has been certified now for over 15 years total. We have many SAP customers using the OM Plus SAP interface. With this capability we can seamlessly accept print jobs from SAP into Delivery Manager (DM), route them to the appropriate endpoint/printer, communicate via bi-di with the printer to confirm document printed and is in the output bin. Then send status back to SAP where SAP user can see in their SAP status screen, and do not have to use OM Plus UI to see jobs status. SAP users also get benefits of OM Plus functions such as auto failover + load balancing + intelligent routing + print release (pull print) + stats, etc.

For more information, please contact Plus Technologies.

January 22, 2019

Plus Technologies to Attend HIMSS

Plus Technologies to Attend HIMSS, OM Plus, Output Management, Enterprise Software, HIMSS 2019Plus Technologies to Attend HIMSS

HIMSS (Healthcare Information and Management Systems Society) is the leading health information and technology conference in the United States. This conference brings together 45,000+ professionals to discuss IT solutions for the healthcare industry.

Plus Technologies will attend this year’s event in Orlando, Florida (February 11-15) as we have in past years. Plus Technologies personnel will be present in the PrinterLogic booth, the Coretek booth (with a pull-print demo), Lexmark booth, and RFIdeas booth.

We will be at the above booths to answer any questions current customers and prospective buyers might have on our healthcare solutions. Some of our solutions include: Epic/Cerner and other EMR output management, pull-print solutions, integration with PrinterLogic, Imprivata integrations, Tamper Resistant prescription printing, and much more.

If anyone would like to arrange with a Plus Technologies representative at the show please contact us at [email protected]

January 21, 2019

Federal Express Increases OM Plus Licensing

Federal Express Increases OM Plus Licensing, Plus Technologies, Output Management

Federal Express Increases OM Plus Licensing

Federal Express, a Billion dollar courier and delivery services company, has increased their licensing of OM Plus Output Manager software. FedEx uses OM Plus to ingest business-critical print jobs from its server-side (back-end) systems and manage the document workflow through a third party e-forms product – that formats the documents – which returns the documents back to OM Plus which delivers the documents to the printers located in numerous facilities in the customer’s network.

OM Plus print delivery software, communicates bi-directionally with printers and multifunction devices to confirm that printing took place and that documents are available in the tray. If a print failure occurs OM Plus can notify the help desk, provide elegant recovery tools and can automatically failover to backup device to avoid interruption to the document printing and related business processes.

For more information, please contact Plus Technologies

January 14, 2019

Central Square Technologies Increases OM Plus Licensing

Central Square Technologies Increases OM Plus Licensing, Plus Technologies, Output Management, Partner

Central Square Technologies Increases OM Plus Licensing

Plus Technologies partnership with Central Square Technologies (formerly Superion and before that Sungard) continues to grow. Central Square Technologies has now delivered over 150 OM Plus output management software licenses to their customers. These customers include local, municipal governments and educational institutions throughout the United States.

OM Plus is seamlessly integrated into the Central Square software suite and provides delivery of documents created by the Central Square software to printers throughout the customers network. Benefits of the OM Plus OMS software include increased reliability and scalability of document delivery along with providing the end customer a robust tool set to troubleshoot and fix errors saving administration cost.

Central Square software suite provides the functions required to powers all aspects of managing local government including solutions for public safety, including 911, dispatch, records, mobile, jail, finance, HR/payroll, utilities, citizen engagement, community development, property tax, municipal services and asset management.

For more information, please contact Plus Technologies

December 27, 2018

Medical Transcription Service Orders OM Plus

Medical Transcription Service Orders OM Plus

Medical Transcription Service Orders OM Plus, Plus Technologies, Output ManagementPlus Technologies has received an order for OM Plus Delivery Manager (DM) (print spooler) from a large medical transcription service organization. This customer is a development organization and is writing a custom cloud based (SaaS) application for one of their customers. The host based cloud application uses the Windows spooler to deliver print output to printers however, there are some limitations in Windows that this customer would like to overcome. However, the Windows spooling system does not scale well and system failures can occur. In addition, when print jobs are lost by Windows they do not have visibility onto the cause of the problem. In Windows there is no tracking capability, a lack of user interface to manage jobs for administrators, and there is no print confirmation to the printer tray or auto failover and notification.

OM Plus API will be used as the primary interface between the products and the OM Plus solution will also transform documents to printer ready PostScript format. OM Plus will manage the routing of the jobs to over 200 printers and verify print occurred successfully and put into the output tray. If print is not successful, OM Plus provides the ability to check on printer for errors. All of this can be reported back to the user via the custom build application.

For more information, please contact Plus Technologies.

December 19, 2018

New Staff Changes to Plus Technologies

Retirement, Plus Technologies, Employees, StaffNew Staff Changes to Plus Technologies

As this year comes to a close we have some big changes here at Plus Technologies. Plus Technologies’ long time senior engineer Mark is retiring this month. Our senior engineer Mark has been very involved in OM Plus Delivery Manager (DM), My-Print-Delivery (MPD), Lexmark certifications, and other key projects. Mark has been with Digital Controls and then Plus Technologies for over 25 years and he has made countless contributions to the development of our products. Plus Technologies will miss his energy, passion, customer focus, and work ethic tremendously and wish him all the best in his retirement – and hope to see him from time to time.

With Mark’s retirement coming up soon Plus Technologies has added a new team member. Jeff Bonsteel has joined the Plus

Technologies development team in the role of senior development engineer. Jeff’s initial tasks will involve extending our capabilities on the HP platform to enhance My-Print-Delivery (MPD), Single Sign-on (SSO), and Off-the Glass (OTG) data collection capabilities. Jeff has many years of programming experience and his skills complement the current team. Some of his experience is with C#, MSSQL, Java and XML among other environment.
Plus Technologies is very excited to have Jeff join the team.

Welcome to the Team, Plus Technologies, Staff, Employees

For more information, please contact Plus Technologies.

December 4, 2018

Upgraded OM Plus Stats Release Imminent

Upgraded OM Plus Stats Release Imminent, Plus Technologies, OM Plus, Output ManagementUpgraded OM Plus Stats Release Imminent

Plus Technologies has upgraded its OM Plus Statistics solution to include Off-the-Glass (OTG) statistics such as device provided copy, scan, print, fax counts by user. When combined with user based print statistics available from OM Plus Delivery Manager (DM) print spooling software our customers will be able to obtain a full picture of device usage by user. OM Plus Stats will include a default set of reports showing this data. This data could also be easily exported to external databases should our customers desire.

The first release will include these stats for Lexmark product line and will be followed by HP, Xerox, Ricoh and Konica Minolta. In addition, to providing device based stats on user activity this new version is able to ‘lock down’ the devices so that users have to sign in and be authenticated before using.

For more information, please contact Plus Technologies.

November 16, 2018

New Version of OM Plus Delivery Manager

New Version of OM Plus Delivery Manager for Windows  - Ready for Release, Plus Technologies, Output Management, DM, OM Plus

New Version of OM Plus Delivery Manager for Windows  – Ready for Release

A new version of OM Plus Delivery Manager (DM) print software for Windows has completed QA and is now being shipped. The new release version number is and current customers are able to upgrade to this latest version for free. Version includes new features and fixes such as:


  • Ability to log more end user actions.  This new capability can be set up in the set log details screen.
  • License changes for the PrinterLogic and Imprivata integrations.
  • IPP Service status has been added to the dccinfo command
  • New capability re PJL command LPROTATEPORT
  • New IPP Send capabilities that complement the existing IPP Receive capability.
  • Update to the OM PLus TRP program for Rx environments.
  • Updated OM Plus DM Web Client and Thick Client GUI

For more information, please contact Plus Technologies

Automating document management and business processes