A Large Retailer with over 1,000 Locations has Purchased OM Plus
A Large Retailer with over 1,000 locations has purchased OM Plus Delivery Manager print software from Plus Technologies. The OM Plus print software will take control of the print output from the customer’s SAP R3 system as well as end user Windows print output. This organization retailer was having issues with print reliability, scalability, lack of troubleshooting tools, and lack of print routing control. As a result, their helpdesk was receiving too many calls and too many documents were not being printed properly. In addition, users could not see the status of their print jobs in their host SAP R3 system adding to the helpdesk burden. OM Plus will be tightly integrated with PrinterLogic software which is also being used by this customer.