The purpose of the New OM Plus FM – Downtime Report is to show device uptime/down time and to highlight devices that may be showing signs of failure.
Key Definitions in the Report:
- Date Range
- Hours in Range
- Number of days in date range x 24 hours per day = 720
- Asset #/IP Address/Model
- As defined in FM
- Business Hours
- Hours in a defined period that the devices should be available
- In the sample this is 209 hours over the 30 day period (Nov 1Â – Nov 30)
- Available Hours
- These are the hours the device was not in an Alert State
- Hours the device is alert free
- Users can define which alert types are counted in this definition
- Calculated by FM
- Incident Hours
- Some alerts will be turned into Incidents
- Incidents will be handled by a separate system (not FM)
- If user populates this data this will be shown here
- Percent %
- Available hours/business hours
For more information, contact Plus Technologies