OM Plus Delivery Manager (DM) Tested

Plus Technologies’ OM Plus Delivery Manager (DM) print software and My-Print-Delivery (MPD) pull-print software has been tested on Microsoft Windows Server 2016. The purpose of the testing is to ensure that there are no issues. The testing of DM and Universal RX with MS 2016 has shown that there are not any problems or issues. Additionally, Plus Technologies’ services and support technician, Tom is working with MPD and has found no issues. Furthermore, we have not run into any java security issues with starting the MPD services as we did with MS 2012.

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OM Plus Delivery Manager Print Spooler Management Software

OM Plus Delivery Manager (DM) is advanced, intelligent print spooler management software. Delivery Manager seamlessly ingests jobs from multiple systems and delivers them to printers, multi-function devices, fax software, email systems, and more. Rarely, changes are needed to existing ERP/EMR systems. OM Plus print spooler management software features include: print confirmation, re-printing, re-routing, automated fail-over, load balancing, bundling, re-sequencing, and much more.

Plus Technologies’ print software solutions are based on our core OM Plus Delivery Manager software. Delivery Manager (DM) provides the core infrastructure such as: ERP/WMS/EMR integration, print job routing, confirmation of delivery, and administrative features. Also, based on customer requirements we can add features such as My-Print-Delivery (MPD) for pull-printing, Tamper Resistant Print for Rx printing on plain paper, i-Sat for secure/plug & play internet print delivery for remote locations, Stats Manager for print/copy/fax/scan usage analysis, Fleet Manager for device/consumables management, and more.

Printing Service Support

Presently, at Plus Technologies we write all the code for our print software products. Specifically, this includes our print spooler software, pull-print software, print statistics and analytics software, print fleet management software, and print routing software. Additionally, we co-locate software technical support (printing service support) and software engineering to ensure and tightest escalation process possible. Service technicians take customer calls directly. Thus customers do not have to go through an automated phone tree. Therefore, our customers get immediate support from qualified technicians. Moreover, support technicians create an incident for each support call taken and follow a rigorous management and escalation process. This ensures each issue is resolved as quickly as possible.
All in all basic tech support coverage includes 12 hours per day for US business days. 7 x 24 coverage is also available.