Providing Healthcare Print Output management Solutions for over 18 years
Our solutions enable print jobs to print where, when, and how they are supposed to so patients get admitted, treated, and discharged with care and efficiency. Clinicians and administrators can focus on their jobs instead of being distracted or blocked from doing their jobs because of printing issues. Organizations can run their print environments more efficiently with our centralized print output management solution for managing, monitoring, delivering, and supporting the environment while also reducing the number of print servers, printers, and security risks. Our solutions work with Epic, Oracle Cerner, MEDITECH, and many other EHRs and applications. Our solutions are generally printer and application agnostic so as you move to different applications, print venders, managed print service providers, etc., our solutions will keep working and simplify your migrations.
Reasons Why Healthcare Organizations Need Print Output Management Solutions
It is complex.
With print jobs originating from many different enterprise, EHR, and desktop applications. It involves many different data streams, workflows, servers, operating systems, and data transformations. Print jobs traverse complex networks going to multiple locations and types of printers.
Because it is complex, it is challenging to set up.
It utilizes various ‘native’ print utilities with different applications which require different staff, skills, and toolsets associated with the various islands of responsibilities.
Because it is complex and challenging to set up,
supporting it can be overwhelming.
Print queues are redundantly defined across many systems. There is a lack of print workflow visibility. Troubleshooting is reactive. it involves staff from different groups looking at various systems and patching together information to try and track down problems, which results in long resolution timeframes.
All the above results in inefficient print environment.
They have a high number of printing issues. Support and clinical operational efficiencies go down. Patient care suffers. Employee and patient satisfaction surveys are lower. The environment has more printers and servers than necessary. Security and compliance risks are higher. Printing costs more than it should.
Benefits of Our Print Management Solution
- Provide more efficient and reliable print workflows enables jobs to print where, when, and how they are supposed to.
- Reduce administrative costs and Increase Functionality for print management, monitoring, delivery, and support.
- Reduce infrastructure costs by reducing the number of print servers, printers, and consumables.
- Reduce security risks with advanced print solutions like secure pull print, tamper resistant Rx print, confirmed delivery to the output tray, audit logs, and more.
- Customizable solutions to meet the particular needs of environments.
Some of Our Popular Solutions
During the discovery process we listen and help an organization understand their environment’s needs so we can mutually put together a solution that meets them. Our OM Plus solutions can include a combination of our modules and be further tailored to meet specific needs.
- Provides a centralized point of administration for creating and configuring print queues and drivers, and pushing them out into the environment. It replaces the need for GPOs and scripts as well as eliminates or reduces the need for print servers and can enable users to easily install pre-approved printers.
- If you need more functionality, visibility, and supportability then native Windows printing can provide, jobs can be routed through Delivery Manager where print jobs are collected, managed, monitored, and delivered to their final destination with appropriate advanced print rules. Rules include confirmation of delivery, failover, load balancing, reprint, redirect, tray commands, simplex, duplex, cancel, etc.
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- Other popular advanced print rule modules that can be added include
- My-Print-Delivery (secure pull print)
- Tamper Resistant Rx Print (utilizing plain paper)
- i-Sat (off network printing to remote workers, affiliate clinics, etc.)
- Dir2Email (email instead of print)
- Other popular advanced print rule modules that can be added include
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- Provides print usage reporting about the who, what, when, where, costing, and more about the print environment. This enables organizations to understand how the environment is being utilized and make informed decisions about fleet optimization, chargebacks, conduct audits, and more.
- Our solutions integrate or work with Epic, Cerner, MEDITECH, and other EHRs as well as Imprivata, Taylor Healthcare, and more.
- Customizations, if our standard solutions don’t provide exactly what organizations need, we are happy to customize them and/or create new ones.
Completing Our Solutions with Professional Services
We Deliver More Than Software — We Deliver Solutions.
- Our offerings go far beyond just providing technology. Every solution we deliver is backed by a full suite of professional services to ensure success from day one. That includes:
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- Discovery & Consultation
- Solution Design
- Free Evaluation & Trial Access
- Custom Programming & Integrations
- Hassle-Free Installation
- Hands-On Training
- 24/7 Ongoing Support
We’re with you every step of the way — from the first conversation to long-term growth.
