Background:

A large California-based healthcare organization operating in many states across the country, with over 167,000 employees, 14,600 doctors, and 431 locations, was struggling with outdated and slow printing processes associated with their Epic EHR system.

Problem:

The slow printing process was causing delays in patient care, leading to staff frustration, and increasing costs related to printing and supporting that environment

Solution:

The healthcare organization decided to implement OM Plus output management software from…