October 7, 2022, Dayton, Ohio Plus Technologies, a software development company that specializes in enterprise print and output management software development, was recently featured on HealthcareITToday.com. HealthcareItToday is a trustworthy and reliable resource for healthcare technology news and information.

The article titled “How Healthcare Organizations Can Overcome Low Adoption Rates of Patient Portal Users” details how Dir2Email software from Plus Technology helps healthcare organizations overcome low adoption rates by patient portal users with an easy, automated process.

“Plus Technologies allows healthcare organizations to stay ahead of the game by promoting efficiency and effectiveness through automated solutions like Dir2Email,” said Mike Visser, President of Plus Technologies.

How Does Dir2Email work?

Dir2Email (Direct 2 Email) addresses the issue of low patient portal adoption rates with a managed process that automatically sends copies of portal information directly to patients via secure email. This does not affect the availability of their portal, or information held there.

  1. To get started, a patient agrees to receive their information via email and provides a valid email address. 
  2. The available documents, for a given encounter, are sent to Dir2Email where the documents are attached to a single email with the patient’s name inserted into the body, giving it a personal touch.
  3. The email is sent from the organization’s address with a configurable ‘subject line’. Patients are more likely to open and read through the message when they discover it is coming from a reliable, legitimate, and trusted source.
  4. All outgoing email messages are securely encrypted and compliant with HIPAA, PHI and other security requirements.

Dir2Email keeps an ongoing record of which documents were sent while the secure email system keeps track of non-deliverable emails. Administrators receive summary reports on a scheduled basis showing which documents were sent to what patient/address and when they were sent.

About Plus Technologies LLC

Plus Technologies provides enterprise output management and print software to customers including healthcare organizations, corporations and government. Many of our customers are leaders in their field and are listed in the Fortune 500. Plus Technologies solutions are based on the “OM Plus Software Suite”. Each software product can stand on its own or can be integrated with the other OM Plus software products, as needed, to solve unique document related business problems. For more information, please visit https://www.plustechnologies.com.

For more information on this solution contact Plus Technologies.