The Year in Review and a Look Ahead: Plus Technologies Preps for 2021
- Date: Dec 30, 2020
The Year in Review and a Look Ahead: Plus Technologies Preps for 202130 Dec, 2020
December 30, 2020, Dayton, Ohio – At Plus Technologies, as throughout the rest of the world, the year 2020 was like no other. This year was filled with professional challenges including declining economy, delayed OMS projects, lockdowns, and Covid-19 restrictions, as well as paradigm-shifting events. These changes affected many of our customers which in turn affected us. But in a year of turbulence, we also feel hopeful. The Plus team – through grit, determination, and agility – has achieved significant accomplishments, marked important milestones, and made incredible advances and discoveries in technology.
As 2020 comes to a close, we at Plus Technologies are taking a look back at this extraordinary year and what we’re looking forward to in 2021.
- Our dedication to high touch technical support and well-defined processes/tools helped us secure a high percentage of technical support contract renewals, offering a strong financial base on which to operate.
- During these turbulent times, employee safety and wellbeing has been of paramount importance to us. We are extremely pleased by the fact that we have not laid off a single employee or furlough, with no plans to lay off anyone in the future. We continue to offer the same level of service as we had been offering. And for this, we thank our loyal customers who have shown continued faith in our OM Plus output management products and our tech support team.
- Our company’s philosophy around customer value has helped us gain new customers across different industry verticals. We are incredibly proud to be working with new customers across the healthcare, government, manufacturing, and insurance industries – although sales of new licenses experienced a temporary setback. We also witnessed an increase in existing customers upgrading their installations or increasing their print software licensing. The continued support from our customers has helped us to push the envelope this year.
- Another 2020 milestone was when our engineering team released major updates to our DM and MPD products. With these new versions, we could include significant upgrades that will keep our products fresh and competitive for years to come. We would like to take this opportunity and thank our development and QA team for the excellent work in writing and testing these enhancements.
Speaking about the year 2020, the marketing manager at Plus Technologies said, “In 2020, our clients showed us an overwhelming amount of appreciation, and we could not be more grateful. We had a successful year despite the economic climate we faced. The year 2020 has left us inspired by our achievements and energized to roll-out solutions for the work-at-home market to help us position ourselves well into the future. Moving forward, we will continue to update our services and products as the needs in the OMS market evolve. All in all, 2020 was a successful year, and we are looking ahead to the coming year with enthusiasm.”
About Plus Technologies
Plus Technologies provides enterprise output management (EOM) and print software to customers, including corporations, government, and healthcare organizations. Many of our customers are leaders in their field and are listed in the Fortune 500. Plus Technologies solutions are based on the “OM Plus Software Suite.” Each software product can stand on its own or can be integrated with the other OM Plus software products, as needed, to solve unique document related business problems.