Automated Print Failover for Mission Critical Documents

Most large organizations still rely heavily on printed documents to complete important business processes. When mission critical print documents do not complete successfully, business is negatively impacted. Any time a print job is unsuccessful; there can be the potential for problems with patient care, missed shipments, missed loan closings, or invoices not going out, which effects costs, and lower levels of customer service.

Some important issues to consider when print failures occur are:

  1. Are your enterprise print servers managing the delivery of business critical documents?
  2. Do you have multiple points of failure in your enterprise print server environment?
  3. Do business processes stop when a printer or an enterprise print server fails?

If the answer to any of the questions is yes, then OM Plus Delivery Manager from Plus Technologies is needed.

OM Plus Delivery Manager can be configured to provide automated print failover at the printer level. If the primary printer fails, jams, runs out of paper, or has other issues, a secondary printer or printers can pick up and continue printing mission critical documents. An optional notification feature is also available to inform users or help desk staff of the situation.

In addition, OM Plus on the host or application server can be used to provide automated fail-over at the print server level. OM Plus can be configured to direct jobs to a primary OM Plus print server. Should that server become unable to process jobs, they can be automatically re-routed to a backup OM Plus print server.

Plus Technologies offers free trials and evaluations of all our products.

For more information, please contact Plus Technologies.

1-877-899-7587

[email protected]

Automating Document Related Business Processes

Plus Technologies located in Ohio has been developing enterprise level document and output management software since 1994. Plus Technologies’ focus is on improving business processes affected by documents. We have thousands of customers, tens of thousands of server software installations, and millions of printers under management in 30 countries.

Plus Technologies serves customers of all sizes as our products, licensing, and pricing is scalable upwards and downwards. We have departmental as well as enterprise wide output management software implementations. We have successfully sold into many Fortune 500 organizations.

One reason for our success is our willingness to respond quickly to our customer’s unique requirements. First, we listen to the customer to understand their environment and their needs. Second, we work with the customer to determine the optimal solution. In addition, we are able to quickly make enhancements to our products to meet specific needs. Third, we offer pricing and licensing flexibility to suit our customer’s budget. Lastly, we provide world class support. This recipe has served us well over the years and as a result, we have an extremely loyal customer base.

Please contact us to learn more about our company and products. Moreover, you can count on Plus Technologies to do our best to help you solve your document and output management issues.