City of New York licenses OM Plus to improve arraignment process
City of New York licenses OM Plus to improve arraignment process7 Mar, 2014
The City of New York licenses Plus Technologies’ OM Plus Delivery Manager print spooler software to automate their arraignment system. With the OM Plus Delivery Manager, the required paperwork for the courts can be bundled into specific packages required by each organization involved with the court system. The packages consist of several individual documents that are put together based on each party’s role. The packages are then routed to the appropriate city department within a very specific time window. Delivery to the printer is confirmed ‘to-the-tray’ to ensure every page of each document is printed properly.
If there are any issues the package is automatically re-routed to fail-over printers to ensure delivery. OM Plus logs all the printing activity including errors and notifies tech support with a description of the error. In this way OM Plus print spooler automates what was once a manual process and ensure strict time windows are met. This reduces errors and increases compliance. The City of New York has licensed multiple instances of OM Plus Delivery Manager that will be integrated with its e-arraignment system.