Zero Footprint SAP Solution Provided for SaaS Environment

A large organization in the medical radiology and imaging business needed to make multiple software technology transitions to update their IT infrastructure. This process included moving from on-premise systems to a hosted environment which included SaaS and IaaS solutions. Their incumbent enterprise output management system (HP Dazel – Opentext Output Server) would not run in their new environment architecture. Their electronic forms system (Adobe Central – Jetforms) would not run in the new environment either. In addition, they needed to move and upgrade their on-premise SAP ECC system to SAP Business Suite in the HANA Enterprise Cloud (HEC).

There were several challenges with this migration plan including a tight schedule, the HANA Enterprise Cloud SaaS solution not allowing 3rd party software to co-reside on the application, and a period of old system/new system overlap to allow for forms redevelopment.

This provided the following challenge: “Aggressive” mid-June target for migrating existing on-prem SAP ECC instances to SAP Business Suite on HANA in SAP’s cloud data center (in Sterling, VA and Santa Clara, CA).
The HANA Enterprise Cloud is a SaaS solution not allowing for 3rd party software to co-reside on app servers.
Also, they were currently using Adobe Central 5.6 (JetForms) & Smartforms, but needed to transition to one going forward solution, with a period of legacy operation while performing transition/forms redevelopment.

Solution:

The customer selected OM PLus Delivery Manager (DM) from Plus Technologies to replace HP/Opentext Dazel Output Server. OM PLus DM can work in both an on-premise and SaaS environment and has a unique zero footprint install where the install on hosted SAP servers is not permitted. With OM Plus zero-install Application Server Interface a means of bi-directional application interfacing (passing output and related metadata, status, and SAP user commands) is provided.

In addition, OM Plus supports a variety of O/S environments enabling OS changes from UNIX to Linux, WIndows, or another UNIX variant, as well ad Windows version upgrades (for forms processing). Also OM Plus is integrated with 3rd party software like driver management and eforms/document composition which enables a smooth migration.

Benefits/Why Plus Technologies:

  • End-to-end managed output delivery
  • Integrated with SAP for confirmed delivery and visibility and control available to users, helpdesk, as well as admins.
  • Output Management visibility and/or control inside or outside of SAP.
  • Not printer, cloud, OS, or app provider specific solution.
  • Multiple license options to fit customer requirements.
  • Services to make best-fit solution.
  • 7×24 Support from company focused on the “last mile” that is print or output management.

For more information, please contact Plus Technologies

Automating Document Related Business Processes

Plus Technologies located in Ohio has been developing enterprise level document and output management software since 1994. Plus Technologies’ focus is on improving business processes affected by documents. We have thousands of customers, tens of thousands of server software installations, and millions of printers under management in 30 countries.

Plus Technologies serves customers of all sizes as our products, licensing, and pricing is scalable upwards and downwards. We have departmental as well as enterprise wide output management software implementations. We have successfully sold into many Fortune 500 organizations.

One reason for our success is our willingness to respond quickly to our customer’s unique requirements. First, we listen to the customer to understand their environment and their needs. Second, we work with the customer to determine the optimal solution. In addition, we are able to quickly make enhancements to our products to meet specific needs. Third, we offer pricing and licensing flexibility to suit our customer’s budget. Lastly, we provide world class support. This recipe has served us well over the years and as a result, we have an extremely loyal customer base.

Please contact us to learn more about our company and products. Moreover, you can count on Plus Technologies to do our best to help you solve your document and output management issues.