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Manual Updates – Plus Technologies

  • Date: Apr 04, 2017
  • Categories: Blog

Manual Updates – Plus Technologies

Plus Technologies, Enterprise Software, OM Plus, Manual, Manuals, Documentation, Update, Updates, New VersionManual Updates – Plus Technologies

Plus Technologies‘ documentation includes technical guides and user manuals. Our team is constantly looking for ways to improve our products and skills. When a product is updated or a new version is released the manual associated with the product also needs to be updated. Recently we have implemented some updates and changes to our manuals. Listed below are some updates/changes that are implemented.

  • Web Client Interface – New Version with updated Status Screens
  • My-Print-Delivery (MPD) – IIS for HP & Appendix for elatec card readers using the polling card service
  • Delivery Manager (DM) – Reflects current version and took out MS Operating systems and left MS Server Operating Systems for Delivery Manager (DM)
  • Delivery Manager (DM) Quick Start Guide – Updated with current screenshots and new document format
  • Delivery Manager (DM) Client Administration – Updated with current screenshots and new document format

For more information, please contact Plus Technologies

Printing Service Support

Presently, at Plus Technologies we write all the code for our print software products. Specifically, this includes our print spooler software, pull-print software, print statistics and analytics software, print fleet management software, and print routing software. Additionally, we co-locate software technical support (printing service support) and software engineering to ensure and tightest escalation process possible. Customer calls are taken directly by service technicians so customers do not have to go through an automated phone tree. Therefore, our customers get immediate support from qualified technicians. Moreover, support technicians create an incident for each support call taken and follow a rigorous management and escalation process. This ensures each issue is resolved as quickly as possible.
All in all basic tech support coverage includes 12 hours per day for US business days. 7 x 24 coverage is also available.

Documentation

  • User Manuals
  • Technical Guides
  • Product Overviews
  • For All Products
  • Contact Us for a Copy
Automating document management and business processes