Print Software Manages 70,000 Printers
Print Software Manages 70,000 Printers29 Dec, 2016
Print Software Manages 70,000 Printers in Single Installation
One of the largest healthcare providers in the U.S. and a longtime customer of Plus Technologies has recently exceeded 70,000 print devices. These devices are all under the control of OM Plus Delivery Manager print software. The organization based in California, has over 167,000 employees, 14,600 doctors and 431 locations.
The healthcare provider uses EMR solutions from both Epic and Cerner. Printing from these systems involves multiple data streams/workflows hopping across dozens of servers and multiple operating systems. Additionally with data transformations, and routing print job routing across complex networks to printers across the U.S. Before OM Plus, print spooling software print queues were redundantly defined across multiple servers in the enterprise. Without OM Plus, addressing, identifying and resolving issues could take days. This affected system availability which in turn affected user productivity, satisfaction, and ultimately, patient care.
This organization takes advantage of many of the advanced features found in OM Plus.
Advantages include streamlining operations by reducing print queues and reducing printing errors. Additionally, automating error recovery, printer load balancing, and increasing system uptime. Furthermore, OM Plus also increases patient confidentiality and HIPAA compliance by providing an encrypted print data stream. OM Plus provides only one tool for managing, monitoring, and delivering jobs. Queues are defined once and then propagated across multiple systems. Moreover, alert notifications are sent out proactively and jobs are intelligently routed to their appropriate destinations. Additionally, jobs are confirmed all the way to the paper tray and print servers can be automated and consolidated. Therefore, printer load balancing provides increased availability and throughput. OM Plus provides a print-release feature (pull-print) called My-Print-Delivery.
With My-Print-Delivery (MPD), the user must be physically at the printer. After authentication of the user MPD can print the job. Thus increasing compliance and reducing cost. OM Plus print software captures page counts by device. This in turn enables the customer to better manage its print environment and reduce cost.
Epic is a growing healthcare software solution in the market right now. For Plus Technologies to provide a complete print software solution for their largest customer is a testament to the power of the OM Plus product, the focus of our implementation team, and the teamwork with the customer. We are proud to have reached the 100,000-printer milestone,” said Mike Visser, President of Plus Technologies.
OM Plus Delivery Manager Print Software (Print Spooler Management Software)
OM Plus Delivery Manager (DM) seamlessly ingests jobs from multiple systems and delivers them to printers, multifunction devices, fax software, email systems, and more. Rarely, changes are needed to existing ERP/EMR systems. OM Plus print management software features include: print confirmation, re-printing, re-routing, automated failover, load balancing, bundling, re-sequencing, and much more.
Plus Technologies’ print software solutions are based on our core OM Plus Delivery Manager software. Delivery Manager (DM) provides the core infrastructure such as: ERP/WMS/EMR integration, print job routing, confirmation of delivery, and administrative features. Also, based on customer requirements we can add features such as My-Print-Delivery (MPD) for pull-printing, Tamper Resistant Print for Rx printing on plain paper, i-Sat for secure/plug & play internet print delivery for remote locations, Stats Manager for print/copy/fax/scan usage analysis, Fleet Manager for device/consumables management, and more.
OM Plus My-Print-Delivery TM Software
OM Plus My-Print-Delivery (MPD) software is Plus Technologies solution for pull printing. This type of solution is also called by other names such as print release, pull printing, Follow the User style print. The idea behind the concept is to improve printing efficiencies. MPD holds user documents in the print system until the user releases the document.
OM Plus Stats Manager (SM) – Print Metrics and Statistics
OM Stats Manager (SM) is a printing solutions application that enables organizations to analyze and understand the who, what, when, and where of printing, copying, faxing, and scanning in their enterprise.
By collecting print spooling data Stats Manager is able to provide user based print metrics in addition to device based data. This user based metric allows organizations to understand who is printing, what they are printing, when they are printing, what application the documents are coming from, and even the titles of the documents.
Unlike other printing solutions, Stats Manager provides scheduled reports as well as an ad-hoc query capability to enable users to search for the data as they require it.