Plus Technologies Dir2Email for Allscripts Sunrise Clinical Manager/T Systems Solution

The solution provides an automated solution to collect copies of patients’ discharge documents from a designated folder on an OM Plus Dir2Email server, prepare them for emailing, and forward them to the organization’s email system which will encrypt and send them to the patients. This helps organizations overcome the low adoption rate of patients utilizing their portal. It automatically sends the same portal information to the patients via email, instead of making a patient remember where to go for their portal, remembering their password to login and retrieving their documents. The following explains the conceptual workflow of the solution. It can also be used with other applications and workflows.

    1. Allscripts Sunrise Clinical Manager (SCM) via T Systems deposits copies of patients’ discharge documents in a folder where they will be collected by Dir2Email. Dir2Email prepares them for emailing and forwards them to the organization’s email system which encrypts and emails them to the patients.
    2. SCM/T Systems solution deposits PDF copies of discharge documents in a local folder on the Dir2Email server.
    3. OM Plus Dir2Email monitors a designated folder and picks up documents in packets related to patients’ email addresses.
    4. When a new email address/document shows up in the folder, Dir2Email waits for a configurable period of time and collects all available documents for that email address.
    5. Dir2Email then attaches all the collected documents for a given email address, to one email, and forwards it to the organization’s email system.
      • Via the email system, it has:
      • A record of what/when documents were sent to patients
      • Non-deliverable notifications
      • A copy of the documents sent to the patients in the ‘sent’ folder
    6. Additionally, Dir2Email provides a scheduled summary report of what documents were emailed to which emails/patients.

For more information, please contact Plus Technologies.

1-877-899-7587

[email protected]

Automating Document Related Business Processes

Plus Technologies located in Ohio has been developing enterprise level document and output management software since 1994. Plus Technologies’ focus is on improving business processes affected by documents. We have thousands of customers, tens of thousands of server software installations, and millions of printers under management in 30 countries.

Plus Technologies serves customers of all sizes as our products, licensing, and pricing is scalable upwards and downwards. We have departmental as well as enterprise wide output management software implementations. We have successfully sold into many Fortune 500 organizations.

One reason for our success is our willingness to respond quickly to our customer’s unique requirements. First, we listen to the customer to understand their environment and their needs. Second, we work with the customer to determine the optimal solution. In addition, we are able to quickly make enhancements to our products to meet specific needs. Third, we offer pricing and licensing flexibility to suit our customer’s budget. Lastly, we provide world class support. This recipe has served us well over the years and as a result, we have an extremely loyal customer base.

Please contact us to learn more about our company and products. Moreover, you can count on Plus Technologies to do our best to help you solve your document and output management issues.