SAP Output Management
SAP Output Management3 Feb, 2021
SAP Output Management
The weakest link in a SAP business process chain is where information leaves SAP® applications. For example, at the creation of a hardcopy or electronic document. The infrastructure that supports SAP printing and SAP document management in most enterprises is complex and costly to manage. This increases the risk of business process failure and the cost of delivering SAP documents.
SAP developed its External Output Management (BC-XOM) interface to offer a scalable alternative to problematic native OS-based document facilities.
OMS in the SAP Print Environment
We are frequently contacted by customers facing print/output workflow limitations with their SAP system. So we thought we would write a high level summary of the SAP print situation. While the base SAP spooling process can provide basic delivery to print devices it has severe limitations if the need is for load balancing, automated fail-over, format transformations, label print management, confirmed delivery, error notification, pull print, print statistics and other advanced functions.
The SAP spool system is responsible for the output of all forms and documents. SAP print jobs data are first temporarily stored (“spooled”), and usually when de-spooled into an output request, transferred to a “host spool system” or the printer itself. Host systems could be remote or local, Windows, Unix, Linux, or other operating systems. Users would not need to arrange further processing in the host spool system usually, and can see the status of print jobs in their SAP UI, but in this case status means jobs sent to the native host spool system – not the actual printed status as from the printer itself. This process works for basic print functions and users can see the status of print jobs in their SAP UI. In this case status means jobs sent to the native Windows or Linux system – not the actual printed status as from the printer itself.
Benefits of an External Output Management System
In a basic SAP system, end point delivery is left up to the host systems’ basic print spooler. These systems lack many of the abilities that enterprise business need in situations where print drives a business process. This is why SAP has the ability to configure the print job output to SAP Certified OMS systems. To this end SAP has provided OMS vendors like Plus Technologies a supported interface to add advanced print software to the SAP environment. This certified/supported SAP interface is called BC-XOM. Vendors that want to offer OMS solutions must be certified by SAP through a rigorous testing process. Plus Technologies has successfully completed this certification for its OM Plus print management software.
Routing and Delivery Features Added by OM Plus
OM Plus DM system is dedicated to the delivery of each print job. Functions like Confirmed Delivery, Job Failover, OMS Software High Availability, configurable timers for connection and communication, Admin Notification of print job and / or printer errors and customizable print environment automated processing can be used to create an environment that will provide output in error situations. In addition features such as load balancing, automated fail-over, format transformations, label print management, confirmed delivery, error notification, pull print, print statistics and other advanced functions are available.
Plus Technologies offers free trials and evaluations of all our products.
For more information, please contact Plus Technologies.
Automating Document Related Business Processes
Plus Technologies located in Ohio has been developing enterprise level document and output management software since 1994. Plus Technologies’ focus is on improving business processes affected by documents. We have thousands of customers, tens of thousands of server software installations, and millions of printers under management in 30 countries.
Plus Technologies serves customers of all sizes as our products, licensing, and pricing is scalable upwards and downwards. We have departmental as well as enterprise wide output management software implementations. We have successfully sold into many Fortune 500 organizations.
One reason for our success is our willingness to respond quickly to our customer’s unique requirements. First, we listen to the customer to understand their environment and their needs. Second, we work with the customer to determine the optimal solution. In addition, we are able to quickly make enhancements to our products to meet specific needs. Third, we offer pricing and licensing flexibility to suit our customer’s budget. Lastly, we provide world class support. This recipe has served us well over the years and as a result, we have an extremely loyal customer base.
Please contact us to learn more about our company and products. Moreover, you can count on Plus Technologies to do our best to help you solve your document and output management issues.