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Services/Support Team Receives Customer Feedback

Services/Support Team Receives Customer Feedback

Services/Support Team Receives Customer Feedback, Plus Technologies, Services, Support

Services/Support Team Receives Customer Feedback

Recently Plus Technologies Services/Support team has received numerous unsolicited positive feedback from customers for their responsiveness and quality of work. Several of our customers are migrating their core ‘back-end” ERP or EMR systems and requested Plus Technologies’ assistance with those moves.

This includes two large health care organizations that are migrating their Epic systems to the latest version. The output architecture in the recent Epic releases is considerably different than prior versions requiring a corresponding new version of OM plus and assistance with set up. Also, a large midwest based insurance company and a large manufacturing company using SAP ERP changed platforms from a commercial UNIX to Linux and needed assistance in a timely manner.

Some excerpts from the positive feedback emails received include:

  • “We are very comfortable with Plus Technologies’ technology, progress, training.”
  • “Thank you all for being who you are and doing your jobs to a high degree of reliability and quality.”
  • “The conversion to the new servers is going great!! Everything is checking out so far. Thanks so much for all of the time and excellent service that you guys gave us.”
  • “Very appreciative of Plus Technologies Support helping us get the SAP polling system set up and working.”

Of course, Plus Technologies is grateful for the positive feedback and we will continue to work to provide excellent service – but in reality it us who are thankful for all our customers that have put their faith in our products and services. We thank you!

For more customer feedback please visit our website Here

Automating Document Related Business Processes

Plus Technologies located in Ohio has been developing enterprise level document and output management software since 1994. Plus Technologies’ focus is on improving business processes affected by documents. We have thousands of customers, tens of thousands of server software installations, and millions of printers under management in 30 countries.

Plus Technologies serves customers of all sizes as our products, licensing, and pricing is scalable upwards and downwards. We have departmental as well as enterprise wide output management software implementations. We have successfully sold into many Fortune 500 organizations.

One reason for our success is our willingness to respond quickly to our customer’s unique requirements. First, we listen to the customer to understand their environment and their needs. Second, we work with the customer to determine the optimal solution. In addition, we are able to quickly make enhancements to our products to meet specific needs. Third, we offer pricing and licensing flexibility to suit our customer’s budget. Lastly, we provide world class support. This recipe has served us well over the years and as a result, we have an extremely loyal customer base.

Please contact us to learn more about our company and products. Moreover, you can count on Plus Technologies to do our best to help you solve your document and output management issues.

Plus Technologies, Enterprise Software, OM Plus, Output Management

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Automating document management and business processes