Hosted SaaS solutions are one of the fastest growing trends in the enterprise information technology industry. As organizations continue to move to remote cloud based networks, the potential for problems or technical challenges also increases. This is particularly true of the printing experience.
From an enterprise point of view, taking advantage of a cloud-based hosted solutions’ flexibility and low cost is understandable. However, the overall printing experience is often lacking and can present many challenges, provide limited capabilities, requires leaving the application’s user interface, and includes many tedious steps just to accomplish ordinary tasks. Logs are not available to show technical staff who is printing, what they are printing, or the number of copies printed. The hosting app essentially loses all control of the document from a printing standpoint.