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March 11, 2020

High Quality Technical Support from Plus Technologies

High Quality Technical Support from Plus Technologies, Plus Technologies, Services, Support

High Quality Technical Support from Plus Technologies

Plus Technologies has always prided itself on the quality of its technical support program and personnel. Our technical support staff works extra hard to make sure that we satisfy all of our customers.

Plus Technologies customers enjoy a world class level of technical support. Customer calls are answered directly by a Services Technician who immediately gets to work solving the problem. Engineering resources are co-located so if a patch or fix is required they too can get involved very quickly. Our whole team puts the customer first and will do everything we can to be as responsive as possible.

As a result of the exceptional work from our team, Plus Technologies is able to provide the level of care demanded by some of the world’s largest and most prestigious organizations as described below.

March 6, 2020

OM Plus Implemented at New York City Healthcare Organization

OM Plus Implemented at New York City Healthcare Organization, print management, OM Plus, Plus Technologies, healthcare

OM Plus Implemented at New York City Healthcare Organization

Plus Technologies has just helped a well known cancer treatment healthcare organization based in NYC that implemented an OM Plus Delivery Manager (print management) and My-Print-Delivery (pull print) solution. This new pull print solution provides document security and substantially reduces the number of required print queues for printing in their new building. Additionally, it reduces system administration efforts as well as the number of printers and associated consumables.

The solution presents users with one pull print queue for laser printers and one pull print queue for label printers for the whole building. Now clinicians can roam the hospital with their mobile devices, meet with patients wherever it is convenient, and submit print jobs as necessary to those two queues. When the clinicians are ready, they can go to any convenient printer and retrieve their jobs with a simple badge tap for authentication. My Print Delivery knows who they are and what printer they are at and releases the print jobs at the appropriate printer.
This simple secure pull print solution provides security for the print jobs and removes the need for users to remember the names of the various printers throughout the building. It protects patient information and privacy by only printing the documents when users are physically at the printer. The solution ingests print jobs from multiple applications including Epic, Allscripts, Forms on Demand, and more. It manages both back-end and front-end print workflows, which enables the appropriate print jobs to be printed through the same secure pull print process.
The pull print solution is integrated with Imprivata’s digital identity solution API. It accesses the existing name and badge database information utilized for clinician login at workstations or mobile devices and uses it for pull print authentication. This results in one less place to build and maintain user and badge information.
This solution also provides print management capabilities for immediate printing, centralized administration, a robust helpdesk toolset, and more. Also, via OM Plus Stats Manager, it collects and analyzes the who, what, when and where information about print usage which is used for auditing and fleet optimization.
Plus Technologies partnered with Coretek Services for the implementation of this solution.
For more information please contact by email at [email protected]

For more information please contact by email at [email protected]

March 4, 2020

HIMSS cancelled due to Coronavirus

Plus Technologies to Attend HIMSS, OM Plus, Output Management, Enterprise Software, HIMSS 2020, cancelledHIMSS cancelled due to Coronavirus

This year’s HIMSS event in Orlando, Florida (March 9-13) has been cancelled due to the Coronavirus.

Plus Technologies was scheduled to attend this year’s HIMSS event in Orlando, Florida (March 9-13) as we have in past years. However, the event has been canceled due to the many cases and spread of the Coronavirus.

If you have any questions, please contact Plus Technologies.

March 3, 2020

OM Plus Delivery Manager (DM) Print Spooler Management Software

OM Plus Delivery Manager (DM) Print Spooler Management Software, DM, Output Management, Plus TechnologiesOM Plus Delivery Manager (DM) Print Spooler Management Software

OM Plus Delivery Manager (DM) is advanced, intelligent print spooler management software. Delivery Manager seamlessly ingests jobs from multiple systems and delivers them to printers, multi-function devices, fax software, email systems, and more. Rarely, changes are needed to existing ERP/EMR systems. OM Plus print spooler management software features include: print confirmation, re-printing, re-routing, automated failover, load balancing, bundling, re-sequencing, and much more.

Plus Technologies’ print software solutions are based on our core OM Plus Delivery Manager software. Delivery Manager (DM) provides the core infrastructure such as: ERP/WMS/EMR integration, print job routing, confirmation of delivery, and administrative features. Also, based on customer requirements we can add features such as My-Print-Delivery (MPD) for pull-printing, Tamper Resistant Print for Rx printing on plain paper, i-Sat for secure/plug & play internet print delivery for remote locations, Stats Manager for print/copy/fax/scan usage analysis, Fleet Manager for device/consumables management, and more.

February 17, 2020

Mobile Device Print for Business

Mobile Device Print for Business, tablet, mobile, OM Plus, Plus Technologies, Output Management

Mobile Device Print for Business

Mobile devices are becoming increasingly commonplace in today’s workforce. As more companies adopt these new devices, there is a greater need for advanced print functionality and security.

Plus Technologies has tested and approved a 3rd party application that allows printing from mobile devices. By integrating with OM Plus Delivery Manager print software, mobile users can now experience seamless end to end delivery and control of print jobs sent from devices such as, tablets and smartphones.

From an ease of use standpoint OM Plus Mobile Device Print provides a very simple and intuitive print experience. The application can be installed on a device in less than a minute and supports the most popular platforms including iOS, Android, ChromeOS, and Windows 10 based devices.

When the users sends a print job from their mobile device, a user ID can be assigned and authenticated before the job is sent on to a Windows print server. Next, OM Plus seamlessly ingests the print job from the Windows print server where advanced routing and deliver options can be applied. This solution is a perfect complement to existing OM Plus users who need to integrate their uncontrolled mobile print in a Bring Your Own Device (BYOD) environment.

February 11, 2020

Plus Technologies to Attend HIMSS

Plus Technologies to Attend HIMSS, OM Plus, Output Management, Enterprise Software, HIMSS 2020Plus Technologies to Attend HIMSS

HIMSS (Healthcare Information and Management Systems Society) is the leading health information and technology conference in the United States. This conference brings together 45,000+ professionals to discuss IT solutions for the healthcare industry.

Plus Technologies will attend this year’s event in Orlando, Florida (March 9-13) as we have in past years. We will be available to meet and discuss our healthcare solutions at multiple booths.

In particular, our secure pull print solution referred to as, My-Print-Delivery (MPD), will be shown at the Imprivata booth #3541. It will highlight our integration with their access management solution for pull print, card tap authentication. Pull printing enables users to submit jobs to an enterprise pull print queue that holds their jobs until they walk up to an enabled printer, authenticate, and release their jobs. This enables users to utilize the same card tap methodology to get their print jobs as they use to login to various workstations/applications. Imprivata is the leading digital identity company for healthcare.

January 28, 2020

Plus Technologies Supports Local Charities

Plus Technologies Supports Local Charities, OM Plus, Casual fund, donations, donate, charity

Plus Technologies Supports Local Charities

Throughout the year associates at Plus Technologies may choose to dress casual Monday through Thursday. By paying $1.00 per day towards our casual fund, one can dress in casual clothes. Towards the end of the calendar year we use our casual fund to help support local charities in our community.

On Memorial Day weekend the Dayton area was ravaged by 17 tornados – many homes and businesses were destroyed or damaged. Plus Technologies donated cases of water and basic hygiene supplies to Matthew Ministries for the Dayton tornado victims. They had a center at the Montgomery County Fairgrounds where people could come and pick up survival type kits with water, snacks, and personal hygiene items until they could get placed.

Plus Technologies also donated to Brigid’s Path. Brigid’s Path is a newborn recovery center for babies that are born to addicted mothers. We donated money and they used it to buy supplies, like clothing for babies’ baby care items and personal hygiene products for the moms.

In addition, Plus Technologies donated to St Vincent DePaul: Donated socks, hats, gloves, hand sanitizer and personal care items to be given to people that come into their center that are homeless.

For more information, please contact Plus Technologies

January 21, 2020

Logistics and Warehouse Printing

Logistics and Warehouse Printing, Plus Technologies' Logistics Solutions, OM Plus, Output Management

Logistics and Warehouse Printing

Plus Technologies solutions streamline and improve productivity in logistics – distribution print environments. To maximize efficiency in these environments organizations must be able to reliably print pick tickets, invoices, labels, bills of lading and other documents. In many cases documents have to be combined or re-ordered for inclusion in a shipment. Documents should not be printed twice or missed. The ability to restart print jobs at a specific page is very important as well. In addition to maximize throughput load balancing jobs across multiple devices is an important capability. Automated failover upon print failure also helps maintain uptime on the line.

Logistics services are often managed by automated and integrated order processing and inventory control systems. Orders are processed upon receipt, and they ship within 24 hours. In other words, logistic systems need to be reliable to fulfill the promise of fast, accurate shipping of your products to anywhere in the world.

January 16, 2020

New Versions of OM Plus Delivery Manager and My-Print-Delivery

New Versions of OM Plus Delivery Manager (DM) and My-Print-Delivery (MPD), OM Plus, Plus Technologies, Output Management, MPD, DM

New Versions of OM Plus Delivery Manager (DM) and My-Print-Delivery (MPD)

New versions of OM Plus Delivery Manager (DM) and My-Print-Delivery (MPD) print software are in development and are coming soon. Plus Technologies’ software engineers are nearly finished significant enhancements to Delivery Manager (DM) and My-Print-Delivery (MPD).

Delivery Manager is a market leading output management software solution that routes print jobs from the source system all the way to the printer tray and adds numerous value add features along the way. Features such as load balancing, automated failover, intelligent/context based routing, print confirmation, error notification, statistics and more.

My-Print-Delivery is Plus Technologies’ pull-print (sometimes called print release) solution. MPD allows end user print jobs to be held by the MPD system. MPD then routes the jobs to the printer once the user is identified and authenticated. A major benefit of MPD is the integration with back-end systems like EMR’s (eg Epic, Cerner), ERP’s (SAP, Oracle),  WMS, and Single Sign-on (eg Imprivata)  systems for the delivery of print jobs created by those systems.

These new releases are expected to be completed in the next month and will provide significant enhancements in the following areas.

  • DM installation improvements
  • MPD configuration simplification
  • Improved card reader integration
  • Enhanced security with support for TLS 1.2
  • Adding more print statistics
  • MPD application for Ricoh
  • Changes to support Lexmark esf application changes

Any user with a valid support contract can request an upgrade by contacting [email protected]
For more information, please contact Plus Technologies

January 10, 2020

Pull-Print – Server vs Workstation Based Architecture

Pull-Print - Server vs Workstation Based Architecture, OM Plus, My-Print-Delivery, MPD, Output Management, Plus TechnologiesPull-Print – Server vs Workstation Based Architecture

There are many pull-print solutions (also called print release) in the marketplace. The vendors of these solutions claim very similar capabilities but upon closer inspection there are critical differences. As a prospective buyer of pull-print one significant difference to explore is the architecture of the solution. Does the solution require a software install on every end user workstation – or is the solution server based.

Significant Advantages to MPD

We think there are significant advantages to having a server based pull-print solution like OM Plus My-Print-Delivery (MPD). Server based solutions like MPD typically have better integrations with key ERP’s (like SAP), EMR’s (like Epic), Single Sign-on Apps (like Imprivata). Without the integrations to back end systems like these it can be difficult for workstation based pull print systems to get the end user name or ID’s needed to release documents at the printer.

Automating document management and business processes