ROI savings come in many different forms ranging from soft costs to hard costs, to perceived costs. They may vary across different organizations and locations. Please note that we have tried to organize the following savings into logical sections of functionality and because of this, there is some overlap of benefits in the different sections. This document should be looked at as a starting point for identifying potential savings in your environment.

OM Plus Delivery Manager

  1. Print Server Administrators: Reduce time via enterprise management/monitoring of queues/jobs in OM Plus, define queues once per printer and propagate to application and print servers. Centralized view of printing.
  2. Help Desk Personnel: Reduce trouble shooting time. Central printing view, end to end. Empowerment and toolset to triage, proactive alerts, graduated levels of responsibilities. Less need for L2 support.
  3. Network Staff: Reduce their involvement time by trouble shooting/clarifying/diagnosing issues before they are brought in to resolve and issue.
  4. Field IT Staff for Printer Repair: Reduce their involvement time since one Field IT person can trouble shoot/resolve without need for central IT assistance. Also central IT can discover the main issue before dispatching field IT.
  5. Advance Rules Based Routing: Enables cost saving functionality like pull print, Rx print, off-network print, view/email instead of print, redirect, reprint, granular print queue settings and much more.

Security

  1. Auditing: Security, compliance, control. Reduce research time for who printed what, when, and where.
  2. Access-Security of OM Plus: Reduced security risk. Right access capabilities for their job/role via granted permissions for various groups/levels, Admin, Help Desk, Field IT. Includes activity auditing.
  3. Rx printing: Reduced security risk associated with fraudulent Rx. Save on Tamper Resistant Rx pre-printed paper and locking trays.
  4. My Print Delivery (pull print): Reduced security risk by preventing PHI and other confidential information from laying around at shared network printers.
  5. TLS/Encryption: Reduces security risks by protecting data with secure server communications and encrypted data at rest.

End-users

  1. Increase Productivity/Satisfaction: More consistent reliable print infrastructure, proactive alerts so they don’t have to call help desk. Able to concentrate on their job and spend less time troubleshooting their printing issues.
  2. Reduced Printing Downtime: Less downtime due to OM Plus design/capabilities which enable it to keep operating/printing when native spooling solutions would have gone down.
  3. My Print Delivery (pull print): Less time spent retrieving print jobs at inconvenient times/printers. (print when/where want)
  4. Rx Print: No time wasted handling pre-printed Rx media or locking trays.

Infrastructure

  1. Eliminate/Reduce Front-end Print Servers (w/EPM): Reduction in hdwr/sfwr/admin cost. Utilize direct IP printing and/or utilize OM Plus to handle thousands of queues per server.
  2. Direct IP Printing: Reduces network bandwidth consumption because only one hop directly to printer instead of up to server and down to printer.
  3. High Availability: Very flexible high availability implementations, Printer failover/re-direct, Servers, VMs, multiple data centers.
  4. Rx Printing: Rx printing on plain paper reduces Rx media and associated labor cost for secure procurement, storage, distribution, tracking. Removes need for printers capable of having locking trays and associated cost.
  5. My Print Delivery (pull print): Remove costly local/private printers, utilize more efficient MFD’s, reduce printed pages, flexibility to print when/where want.
  6. Future Scalability: Minimal cost to upgrade OM Plus infrastructure to accommodate many other applications, print streams, requirements.

Enterprise Print Manager

  1. Eliminate/Reduce Print Servers: Utilizing direct IP printing removes the need for Windows front-end print servers and the administrative effort to purchase and maintain them.
  2. Reduce Admin Effort. Significantly reduce admin effort associated with creating and propagating print queues drivers to desktop.
  3. Flexibility: Route print directly to printers or through OM Plus DM for advanced printing features like pull print, Rx print, more detailed print usage statistics, etc.
  4. Reduce Bandwidth Usage: Direct IP printing reduces network bandwidth because jobs go directly to printer instead of up to print server and down to printer.
  5. Save On Consumables: Centrally configure print queues to default to duplex, black/white, economy mode, etc.
  6. Self-service Portal: Reduces admin effort since end users can easily install pre-approved printers by themselves.

My-Print-Delivery (pull print)

  1. Reduce # Local/Private Printers: Securely pull print at more efficient shared network printers removes the need for local/private printers. .
  2. Reduce # Printed Pages: Users only print what they need when they are at the printer instead of printing many documents they don’t pick up, or wrong versions of documents.
  3. Reduce Security Risk: Eliminate PHI or other confidential print jobs laying around shared network printers.
  4. Reduced Queue Administration: Only set up one enterprise pull print queue instead of many print queues dependent on user, workstation, location, etc.
  5. Reduce Help Desk Calls: Users don’t need to call for help locating/setting up various printers because they can submit print to one enterprise queue and release when/where they want. 
  6. Higher Availability: If one printer is down, can release at another printer.

Stats Manager

  1. Reduce Audit Time/Cost: Stats Manager provides fast and easy reporting/analysis.
  2. Analyze Printer Usage: Fleet optimization savings from understanding printer usage and trends. Enables more efficient printer/model placement.
  3. Analyze User Print Usage: Cost savings from understanding end-user usage, creating print usage guidelines and enforcing guidelines. Also helps in right sizing the fleet/models/placement.
  4. Reporting Metrics: Generally collects/reports on the usage of the print jobs that are managed by OM Plus. Popular metrics include who, what, when, where, pages not printed, printer errors, B&W, Color, and more.

Patients

  1. Better Care: Clinicians are provided with better/easier printing workflows and not distracted by printer problems. Results in improved patient care which leads to happier patients that give better survey responses.
  2. Timely Admittance and Discharge: More reliable print infrastructure enables documentation to be printed in a timely fashion. Patients are processed in/out faster leading to higher levels of satisfaction and better survey responses.

Business Benefits

  1. Increase Employee Efficiency/Satisfaction: OM Plus’s secure, reliable, efficient print infrastructure provides increased employee efficiency/satisfaction, which leads to better patient care/satisfaction. Also good employee satisfaction leads to better retention and is good for your reputation as well as making it easier to hire new employees.
  2. Better Patient Care/Satisfaction: Happier, healthier patients lead to better survey responses which also helps with reimbursements and better reputation in the community.

For more information, please contact Plus Technologies.

1-877-899-7587

[email protected]