Call Toll Free: 1-877-899-7587Outside of U.S.: 1-937-847-0614

Blog Contact Us

Free Trial

Blog - Plus Technologies

March 17, 2020

Working Through the Coronavirus

Plus Technologies Working Through the Virus, Corona Virus, Coronavirus, Corona, virus, Plus Technologies, OM Plus, Output Management

Plus Technologies Working Through the Coronavirus

With the Coronavirus spreading fast and many businesses being shut down we wanted to reach out to our customers and partners to give an update. Plus Technologies will continue to provide OM Plus software technical support during our normal hours of operation.

We will apply the normal resources and escalation procedures for software technical support incidents and customers can expect the usual response and resolution times for existing incidents. We will continue to work with new customers that acquired our services to help with OM Plus installations.

Plus Technologies is fortunate that much of what our staff does can be done either here at the corporate office or at the employee’s home. As a result, depending on the specific employee circumstance we will have a mix of workers in the office and at home and that our usual level of service will not be impacted.

We thank all our customers for their business and wish them all the best of health.

For more information, please contact Plus Technologies.

March 11, 2020

High Quality Technical Support from Plus Technologies

High Quality Technical Support from Plus Technologies, Plus Technologies, Services, Support

High Quality Technical Support from Plus Technologies

Plus Technologies has always prided itself on the quality of its technical support program and personnel. Our technical support staff works extra hard to make sure that we satisfy all of our customers.

Plus Technologies customers enjoy a world class level of technical support. Customer calls are answered directly by a Services Technician who immediately gets to work solving the problem. Engineering resources are co-located so if a patch or fix is required they too can get involved very quickly. Our whole team puts the customer first and will do everything we can to be as responsive as possible.

As a result of the exceptional work from our team, Plus Technologies is able to provide the level of care demanded by some of the world’s largest and most prestigious organizations as described below.

December 20, 2019

Happy Holidays from Plus Technologies

Happy Holidays, Plus Technologies, New Year, Christmas, Holiday

Happy Holidays from Plus Technologies

Happy Holidays! The holidays are here, and Plus Technologies would like to wish everyone a happy holiday season. Regardless if you celebrate Christmas, Hanukkah, or neither we hope everyone enjoys the end of the year with family and friends. 2020 is right around the corner and as a company Plus Technologies looks back on what we are thankful for. First of all we are very thankful for all our hardworking employees. In addition, Plus Technologies is thankful for our customers and partners. A special thank you goes out to our service members who could not make it home for the holiday.

For more information, please contact Plus Technologies

December 16, 2019

Plus Technologies and Lexmark Awarded Large Rx Printing Contract

OMPlus TRP, Plus Technologies and Lexmark Awarded Large Rx Printing Contract, TRP, Tamper, Resistant, Print, Output Management, Plus Technologies, OM Plus, RxPlus Technologies and Lexmark Awarded Large Rx Printing Contract

Plus Technologies’ partner Lexmark has won a Managed Print Services (MPS) contract at a large South Carolina healthcare organization. A key requirement of the contract is the provisioning of tamper resistant print software for prescription (Rx) printing on 1,250 plain paper printers. By using plain paper instead of pre-printed forms the customer is able to save a significant amount of cost while retaining the security features required for Rx.

Plus Technologies will be providing the tamper resistant software required for this project with its OM Plus TRP system. The Plus Technologies’ software beat out a competitive solution from Troy as the print quality of the Plus Technologies’ software on the Lexmark devices was superior.

In this environment, the OM Plus software ingests output from the customer’s Epic EMR system, parses it, applies the tamper resistant pantograph and micro-print features and delivers the finished print job to the appropriate printers. OM Plus also converses bi-directionally with the printers to confirm the print occurred properly and the documents are in the output tray.

By teaming up in this project, Lexmark and Plus Technologies were able to differentiate the solution from competition. Thus securing the bid.

For more information please contact Plus Technologies

September 15, 2014

Plus Technologies Data Collector Seen as Superior

fleetmanPlus Technologies offers Managed Print Services (MPS) provides a robust tool to manage printer fleets called OM Plus Fleet Manager (FM). The quality of a fleet management tool is dependent upon the quality of the data collected from the printers themselves. That is why Plus Technologies has invested significant development effort in making our data collector (called the DDC) a superior product. A good DDC will provide quality information back to the OM Plus FM system so that service providers can optimize the service they give their customers.

Automating document management and business processes