OM Plus Complements Driver Management Systems
OM Plus Complements Driver Management Systems7 Nov, 2019
OM Plus Complements Printer Definition/Driver Management Systems
There are software tools that help manage end user printer definitions and print drivers. However, these tools typically require software to be installed on end user workstations and print jobs from the workstation directly to the printer avoiding Windows print servers. The good news is that these solutions can eliminate the need for Windows print servers which add an administrative burden to organizations. The bad news is that these solutions rely on direct IP printing and are missing key features related to the delivery, routing, error recovery, and management of print jobs typically found in output management software (OMS) products like OM Plus Delivery Manager. For this reason, many customers deploy OMS products like OM Plus to provide functions not otherwise available.
OM Plus provides a single UI that allows Amins and Help Desk to see, manage and recover all print jobs on a single pane of glass. In addition to workstation print, OM Plus specializes in delivery of print jobs from ERP (eg.SAP, Oracle), EMR (eg. Epic and Cerner), WMS systems and others. OM Plus provides bi-di communication with printers and MFD’s so that print to the tray can be confirmed. If there is a problem with printing a document OM Plus can provide automated failover and notification. OM Plus can provide load balancing to increase throughput as well as centralized control of print jobs. There are many other features such as bundling, prioritizing, troubleshooting, advanced routing, etc that are only available in OM Plus.
In print release environments the end user id information is critical. Without it the end user will not be able to release their jobs at the device. Many print jobs created on backend systems (ERP/EMR/WMS, etc) do not come with the end user information making those print jobs ineligible for print release. OM Plus has been integrated with numerous backend systems like SAP, Epic, Cerner, and more to retrieve the end user information necessary for print release.
In environments where documents are generated by back-end systems or environments where value add features like the ones described above are needed OM Plus makes perfect sense.
Implementing a direct IP Print solution to manage printer definition is and drivers need not preclude implementing an output management system as they can co-exist. In fact, Plus Technologies has partnered with companies in the Printer Definition/Driver Management space including PrinterLogic for this very reason so that our mutual customers can have the best of both worlds. Plus Technologies has integrated OM Plus with these products to the products can work together seamlessly.
Automating Document Related Business Processes
Plus Technologies located in Ohio has been developing enterprise level document and output management software since 1994. Plus Technologies’ focus is on improving business processes affected by documents. We have thousands of customers, tens of thousands of server software installations, and millions of printers under management in 30 countries.
Plus Technologies serves customers of all sizes as our products, licensing, and pricing is scalable upwards and downwards. We have departmental as well as enterprise wide output management software implementations. We have successfully sold into many Fortune 500 organizations.
One reason for our success is our willingness to respond quickly to our customer’s unique requirements. First, we listen to the customer to understand their environment and their needs. Second, we work the customer to determine the optimal solution. In addition, we are able to quickly make enhancements to our products to meet specific needs. Third, we offer pricing and licensing flexibility to suit our customer’s budget. Lastly, we provide world class support. This recipe has served us well over the years and as a result, we have an extremely loyal customer base.