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February 10, 2021

Automated Print Failover for Mission Critical Documents

Automated Print Failover for Mission Critical Documents, Failover, Fail-over, Load Balance And High Availability

Automated Print Failover for Mission Critical Documents

Most large organizations still rely heavily on printed documents to complete important business processes. When mission critical print documents do not complete successfully, business is negatively impacted. Any time a print job is unsuccessful; there can be the potential for problems with patient care, missed shipments, missed loan closings, or invoices not going out, which effects costs, and lower levels of customer service.

Some important issues to consider when print failures occur are:

  1. Are your enterprise print servers managing the delivery of business critical documents?
  2. Do you have multiple points of failure in your enterprise print server environment?
  3. Do business processes stop when a printer or an enterprise print server fails?

February 3, 2021

SAP Output Management

SAP Output Management, OMS in the SAP Print Environment, What is SAP Print?, SAP Logo, Plus Technologies, OM Plus, output management

SAP Output Management

The weakest link in a SAP business process chain is where information leaves SAP® applications. For example, at the creation of a hardcopy or electronic document. The infrastructure that supports SAP printing and SAP document management in most enterprises is complex and costly to manage. This increases the risk of business process failure and the cost of delivering SAP documents.

SAP developed its External Output Management (BC-XOM) interface to offer a scalable alternative to problematic native OS-based document facilities.

OMS in the SAP Print Environment

We are frequently contacted by customers facing print/output workflow limitations with their SAP system. So we thought we would write a high level summary of the SAP print situation. While the base SAP spooling process can provide basic delivery to print devices it has severe limitations if the need is for load balancing, automated fail-over, format transformations, label print management, confirmed delivery, error notification, pull print, print statistics and other advanced functions.

October 15, 2020

6 Reasons Why Your Business Needs Output Management Software

Cloud vs On-Premise: On-Premise is Still Going Strong, OM Plus, Output Management, Plus Technologies, SaaS SoftwareOutput management software is the all-around solution to enhance document management, monitoring, processing, archiving, and delivery. Think of it as a more comprehensive print management solution that can be tailored to the way you work. This way, your organization can be more productive while saving money, improving compliance, and having the means to digitize your operations. With the right print solutions, your business can effectively meet your customers’ demand for accurate, prompt, relevant, timely, and custom services.

A modern output management software system is a reliable, feature-rich device management system that can cover enterprise printing requirements. It includes device alert management, detailed device meters, and management of consumables. Depending on your needs, it can be deployed on-premise, cloud-hosted, or a hybrid solution, and it can be scaled as your requirements change and your business continues to grow.

September 17, 2020

When is OM Plus a Good Fit?

When is OM Plus a Good Fit?, Plus Technologies, OM Plus, PlusTechWhen is OM Plus a Good Fit?

We were recently asked by a potential reseller: when should they try to sell OM Plus? What are the circumstances when OM Plus is the right solution? When should the partner call us?

These are excellent questions from a reseller/partner perspective – OM Plus can solve numerous output management related problems for organizations across numerous industries, however we can define a common theme for ‘good fit use cases”. OM Plus is enterprise output management software (EOM) that helps organizations reduce operational costs, streamline document workflow processes, and improve print reliability and security. While OM Plus can ingest documents from numerous sources including mainframes, servers, and end user workstations the best fit for OM Plus is when the documents are created on what we call “backend systems”

We define “Backend Systems” to mean systems that run enterprise apps such as ERP, WMS, EMS, accounting software, and others. These systems create documents that are needed for the organization to run smoothly. Backend documents usually does not mean documents created on user workstations such as spreadsheets, words, docs, etc.

September 9, 2020

Pull-Printing with Plus Technologies

Pull Printing with Plus Technologies, Pull Printing - Print Release - Follow me Style Printing, OM Plus, Delivery Manager, MPD, Output Management, Plus Technologies, Pull Print, Pull Printing, Pull-print, Pull-printingPull-Printing with Plus Technologies

OM Plus My-Print-Delivery (MPD) is Plus Technologies product for pull-printing. Pull-printing is also known as print release or in some cases follow me printing. My-Print-Delivery improves printing efficiency and security by holding a user’s “printed” documents on a secure print server until the user walks up to a convenient printer and authenticates/releases their jobs. As well as “Follow-Me Print.”

In particular, we have many customers from a number of different industries that use the MPD feature. In addition to reducing overall print volume therefore saving cost, each user has their own unique story and value proposition. By all means, please contact us for more information.

Why Pull-Print?

September 1, 2020

Imprivata Certified Integration

Imprivata Certified Integration, Plus Technologies, OM Plus, MPD, My-Print-Delivery, ImprivataImprivata Certified Integration

A healthcare company recently ordered Plus Technologies’ Imprivata Certified Integration to add as an option to their existing OM Plus My-Print-Delivery (MPD) system.

With Plus Technologies certified Imprivata module this customer can now have their MPD pull-print solution integrated with Imprivats’s OneSign solution. When the user is at the printing device OM Plus MPD will seamlessly communicate with the Imprivata OneSign system to provide authentication and access management. Once authenticated by Imprivata the OM Plus MPD system will route the end user’s print jobs to the appropriate device.

This pull-print methodology along with end user authentication improves document security. MPD when combined with other OM Plus features such as user permissions, tls, encryption, and print audit tools makes OM Plus printing very secure.

August 25, 2020

Enterprise Output Management for Healthcare

Enterprise Output Management for Healthcare, Plus Technologies, OM Plus, Output Management, OEM, Portrait of a smiling nurse in a hospitalEnterprise Output Management for Healthcare

Plus Technologies has been providing Enterprise Output Management (EOM) solutions to healthcare organizations for many years. Our solutions include OM Plus Delivery Manager to provide centralized management, confirmed print, advanced routing, and reliable delivery of EMR output to printers and MFPs. OM Plus TRP replaces paper based forms with plain paper Rx printing. OM Plus MPD provides a variety of pull-print solutions to reduce cost and increase security. Also, OM Plus Stats provides detail and statistics needed to audit the print process.

OM Plus will help connect back end systems and print devices to eliminate gaps in information flow. Electronic health records (EHRs) contain a lot of information that clinicians use to deliver patient care. But it isn’t always easy for workers to print admission forms, patient wristbands, treatment notes and other types of output on the right device — especially when they’re all coming from different host systems.

Print information reliably regardless of which system you’re using, and gather output for a single patient —from multiple users on multiple systems — and route it to a single printer when you need it. Improve productivity by reducing the time and effort that workers spend formatting, producing and finding documents. Help reduce the risk of lost PHI on paper with just-in-time printing while you wait.

August 21, 2020

Value of Enterprise Output Management

Value of Enterprise Output Management, Plus Technologies, EOM

Value of Enterprise Output Management

Plus Technologies started in the print spooler business in 1994. Since then we have continually added to our software portfolio and for the past several years have become a leading vendor in the Enterprise Output Management (EOM) market with our OM Plus products. A recent IDC paper identified the value of EOM in today’s market. Some snippets from their paper include the following.

The proliferation of 3rd Platform technologies (cloud, mobile, big data, and social media) continues to foster significant changes in the ways that employees work with information. Knowledge workers are capturing, creating, consuming, and sharing massive amounts of content across multiple applications and device types, forcing businesses to find a proper balance between the need for information access and protecting business-critical content. Adding to these complexities is the fact that business information is now stored across a host of on-premises and offsite applications and document repositories, including information management systems, content sharing and collaboration solutions, local and network file folders, email, and hardcopy documents.

August 18, 2020

What is Enterprise Output Management

What is Enterprise Output Management, Plus Technologies, OM Plus, PlusTechWhat is Enterprise Output Management

Plus Technologies provides world class Enterprise Output Management software. But just what is EOM? Enterprise Output Management (EOM) solutions are middleware software solutions that automate the production, distribution, formatting, delivery, and management of output streams from any enterprise and/or desktop application to any physical or visual output channel. Meaning it can capture output from your ERP, CRM, EMR, and other line-of-business applications and send it to a printer, a web-based document archive, email recipient, fax server, or other destination.

As middleware, EOM solutions relieve desktop and enterprise applications from the burden of document delivery, formatting, and tracking. zEOM can also confirm that the documents that need to be printed actually did print. This can increase the performance and stability of your critical IT systems and improve regulatory compliance.

August 13, 2020

Cloud Printing Service – Enhanced Printing Features not Available for all Documents

SaaS, Cloud Printing Service - Enhanced Printing Features not Available for all Documents, Plus Technologies, OM Plus, Output Management

Cloud Printing Service – Enhanced Printing Features not Available for all Documents

You may have noticed that there have been a number of MPS (Managed Print Services) vendors and printer OEM’s announcing “cloud printing services”. In their announcements they have made statements that imply cloud printing can manage the print delivery needs of all types of corporate documents. For example, Konica Minolta recently announced that their global Cloud Printing Service can manage the “total print” environment of its customers.

That claim may not be completely accurate. While we are sure the cloud print service is quite robust it would not always be able to provide the advanced Output Management” type functions for documents created and printed by “back-end” systems like ERP’s, EMR’s WMS, Accounting and other server based systems. Frequently these backend systems need advanced print delivery (eg print spooling) features such as bi-directional communications with printers, automated fail-over, load balancing, pull-print, integrations with authentications systems (eg Imprivata), the need to capture end user names for statistics and pull print, bundling/kitting of documents, intelligent routing, tamper resistant print, etc. These capabilities may not be available in a Cloud Print environment.

If the features listed above are needed for backend documents then in many cases an Output Management Software (OMS) system like OM Plus Delivery Manager would still be required.

For more information, please contact Plus Technologies.

1-877-899-7587

[email protected]

Automating document management and business processes